Our Opportunity:
We are looking for a Senior Product Manager at our facility in Bellevue Washington to work crossfunctionally across Product Design Technology Marketing Merchandising Customer Service Operations and Executive teams to create and build support for a shared product vision.
What Youll Do:
- Set the product strategy prioritize features build consensus and coordinate feature releases and internal/external communications.
- Develop a keen understanding of the product design and development process identifying areas of improvement and implementing process solutions quickly.
- Utilize data to understand customer behavior/needs as well as business objectives; enable the team to transform that knowledge into product enhancements and new features.
- Write detailed requirements and use cases/user stories and communicate them effectively with business stakeholders.
- Collaborate closely with UX Design team on primary/customer research ensuring new features meet customer and business needs.
- Define and monitor CX and operational metrics and manage related inputs to measure success and quantify user experience for veterinarians pet parents and pets.
- Communicate product strategy and status to key stakeholders across Chewy.
- 10 domestic travel required.
- Telecommuting permitted.
What Youll Need:
- Bachelors degree in Business Administration Economics Engineering or related field or related field and 7 years of experience.
- Will also accept a Masters degree and 5 years of experience.
- Experience must include 5 years with:
- Developing short and longterm product strategy defining detailed product requirements;
- Microsoft Office software InDemand; Microsoft PowerPoint; Microsoft Excel;
- Microsoft OneNote;
- Collaborating with UX Research and CI teams to launch customer interviews and surveys.
- Experience must also include: working in an agile software development environment leveraging Scrum;
- Building and leading crossfunctional teams;
- Writing requirements and user stories in tracking software (e.g. JIRA);
- Developing and maintaining a product roadmap and prioritized product backlog on tracking software (e.g. Confluence SharePoint JIRA) ensuring product vision aligns with both customer and business goals;
- Atlassian Confluence InDemand;
- Atlassian JIRA;
- Managing project to ensure adherence to schedule and scope; and
- Ecommerce.
- 10 domestic travel required.
- Telecommuting permitted.
- The position is eligible for the Employee Referral Program.
Required Experience:
Senior IC