DescriptionECP is a marketleading SaaS software solution that enables senior living communities to better care for their residents. Our mission as a company is to build worldclass software that increases the quality of life for seniors and improves clinical business compliance and operational performance for our clients.
We are seeking a detailoriented and techsavvy Data & Document Integration Specialist to join our team. In this role you will play a critical part in onboarding and supporting customers by preparing modifying and importing various documents and data files into our proprietary software platform. You will work closely with internal teams and clients to ensure a high standard of quality accuracy and timeliness across all deliverables.
- Prepare format and import customerprovided reports documents and data files using tools such as Microsoft Excel Microsoft Word Adobe Acrobat and ECPs proprietary webbased platform.
- Modify and organize files for compatibility with import requirements and software specifications.
- Perform thorough quality assurance checks on customer documents to ensure accuracy consistency and completeness prior to and after import.
- Troubleshoot and resolve issues related to file formatting data integrity and document quality.
- Ensure successful and reliable file imports that meet internal standards and customer expectations.
- Complete timesensitive tasks within designated deadlines while maintaining a high level of accuracy and reliability.
- Communicate effectively with internal teams and external customers both verbally and in writing to clarify requirements provide status updates and resolve issues.
Requirements - Proficiency with Microsoft products.
- Strong attention to detail and ability to identify and correct errors in documents and data.
- Excellent time management and organizational skills with the ability to prioritize tasks effectively.
- Solid written and verbal communication skills for collaboration across teams and with customers.
- Ability to quickly learn and adapt to proprietary software and new technology tools.
- Experience working in a data operations or document management role is a plus.
- Prior experience using webbased or SaaS platforms.
- Familiarity with data formatting document standards or import workflows.
Required Experience:
Unclear Seniority