IT Engineer
IT Engineer
Posted on :
12-04-2025
Employer Active
1 Vacancy
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Job Description
As a member of our small and mighty IT team youll wear many hats and experience a broad range of needs within a rapidly maturing Quantum Computing company. Our people are quite compute literate so youll find that the support needed is at a higher level that requires comfort and skill with eliciting requirements selfmotivation to go to the customer versus sitting behind a help desk ticketing system and desire to learn about the customers work and workflow in order to provide the best solutions. There are no limits at Rigetti; we are happy for you to learn and grow as fast as you desire!
Key Responsibilities
Primary Responsibilities Will Be Related to HelpDesk
- Youll manage and configure Active Directory Group Policy user accounts and permissions with best practice in mind.
- We value documentation both for ourselves and our users; we use Confluence a lot. Wed expect you to document solutions IT procedures and troubleshooting steps.
- We are evermore focused on cybersecurity. We need help monitoring and responding to cybersecurity alerts ensuring compliance with security protocols.
Youll Also Own the Hardware Side of the Equation
- We are heavy Mac users with a smaller base of PC users. We need help with system patching updates and software deployments to maintain a secure environment.
- Inventory management refresh cycles maintaining a set of standards.
- You will get exposed to supporting researchers and engineers by maintaining lab IT infrastructure and workstations.
Youll Model a SolutionsOriented Mindset for Rigetti
- From onboarding to servicing and finally offboarding you play a key role in enabling our people and solving their workflow needs.
- Some of our key service apps include: Google MS Office Jamf Intune Crowdstrike AD onprem Atlassian to name a few.
- Well look for you to stay continually updated on the capabilities of the tools and to have the curiosity and interest to explore new solutions that might be advantageous for us.
Requirements
- 35 years of experience in IT support system administration or technical support roles.
- Strong troubleshooting skills with Windows and MacOS.
- Experience with Active Directory Group Policy and identity management.
- Familiarity with network troubleshooting (DNS TCP/IP VLANs firewalls VPNs).
- Some understanding of cybersecurity practices and endpoint protection.
- Ability to work independently and triage and resolve IT issues.
- Good communication and documentation skills.
Preferred Qualifications
- Associates or Bachelors degree in IT Computer Science or a related field.
- Certifications such as CompTIA Linux Microsoft Azure or Cisco CCNA.
- Experience working in research scientific or quantum computing environments.
$80000 $110000 a year
Base Salary
Rigetti complies with all local and state regulations in regards to displaying salary ranges. Final compensation for this role will be determined by various factors such as a candidates relevant work experience skills and geographic location. Rigetti offers a full slate of benefits from competitive salaries equity medical dental and vision for employees as well as a 401(k) plan a paid parental leave program rejuvenation days and avacation policy that aligns with local regulations and industry standards.
As engineering leaders we value diversity and are committed to building a culture of inclusion to attract and engage innovative thinkers. Our technology meant to serve all of humanity cannot succeed if those who built it do not mirror the diversity of the communities we serve. Applications from women minorities and other underrepresented groups are encouraged.
About Rigetti
Rigetti Computing is a pioneer in fullstack quantum computing. The company has operated quantum computers over the cloud since 2017 and serves global enterprise government and research clients through its Rigetti Quantum Cloud Services platform. The companys proprietary quantumclassical infrastructure provides ultralow latency integration with public and private clouds for highperformance practical quantum computing. Rigetti has developed the industrys first multichip quantum processor for scalable quantum computing systems. The company designs and manufactures its chips inhouse at Fab1 the industrys first dedicated and integrated quantum device manufacturing facility. Rigetti was founded in 2013 and today employs more than 150 people with offices in the United States U.K. and Australia. Learn more at .
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Export Licensing Compliance
Rigetti is committed to full compliance with applicable antidiscrimination laws. We are an equal opportunity employer and value diversity at our company. We strive to create an inclusive work environment and will not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Employment Type
Full-Time
Key Skills
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