Facilities Manager
Facilities Manager
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
JLL supports the Whole You personally and professionally.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients. We are committed to hiring the best most talented people in our industry; and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate skilled trades and technology or youre looking to apply your relevant experience to a new industry we empower you to shape a brighter way forward so you can thrive professionally and personally.
Facilities Manager
What this job involves:
A multidisciplinary Facilities Management role responsible for the delivery of contracted services within a large client site.
The Facilities Manager will be responsible for delivering an exceptional client service contract delivery management of all hard and soft services financial management and act as ambassador of the JLL team on site.
What your daytoday will look like:
- Daytoday site management activities including site functionality escalation management planning and Client satisfaction
- Managing Building Management Systems creating and managing Preventative
- Planned Maintenance schedules using and monitoring relevant task systems
- Environmental Health and Safety and Quality Compliance etc. as required
- Collecting and monitoring the Operation and Maintenance Manual warranties
- Asset and Life Cycle Registers and whatever else is required to ensure maintenance is delivered at the required times
- Ensuring compliance with JLL and Client policies and procedures including statutory compliance and standard operating procedures
- Managing budget and spend ensuring alignment with JLL and Client policies and procedure including creating Purchase Orders processing invoices managing service charges rates rent insurance local taxes as applicable to the site
- Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting Key Performance Indicators and Service Level Agreements
- Ensuring office housekeeping and cleanliness is delivered to the highest standard working closely with cleaning vendors monitoring works and conducting audits
- Responding to all facilities projects fitouts and crisis management activities on site
- Ensuring timely project solutions are made risks are identified and lessons learned documented and shared.
- Building relationships with both internal and external customers including the building landlord partners and vendors to ensure the best Client experience
- Communicating efficiently to keep the Client and management team informed of any elevated risks or events as necessary
- Giving leadership direction and mentoring the JLL team and vendors on site to promote engagement and excellent customer experience delivery
- Working in accordance with health and safety measures and promoting best practice amongst colleagues contractors and vendors at all times
- Conducting risk assessments and following safety protocols
- Managing and reviewing health and safety documentation to ensure compliance and safety on site
- Managing the Facilities team (if applicable) managing teams objectives goals and growth
- Supervising and monitoring teams day to day work
Required Skills and Experience:
- You have 35 years direct facilities Management experience delivering combined hard and soft services
- You have experience using a Computerized Maintenance Management system for managing Preventative Planned Maintenance
- You have experience managing a team/ people management skills
- You have knowledge of incountry requirements related to building regulations H&S contractors statutory regulations etc
- You have experience in project Management or team delivery (desired not essential)
- You can meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approach
- You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
- You are open and have good communication skills
- You strive for excellence in what you do and share ideas for improvement
- You are proficient with Word and Excel and have a keen interest in technology
- You are adaptable to work to requests and projects that may vary from day to day
Location:
If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal wellbeing and growth:
JLL recognizes the impact that the workplace can have on yourwellness so we offer a supportive culture andcomprehensive benefits package that prioritizes mental physical andemotional health.
About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions. As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities.
Our core values of teamwork ethics and excellence are also fundamental to everything we do and were honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together.
Location:
Onsite London GBRIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 440 to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Required Experience:
Manager
Employment Type
Full-Time
