Document Processing Specialist Nucleus Building
Document Processing Specialist Nucleus Building
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
WE ARE HIRING!
Location: Nucleus Building 300 E Market St. Louisville KY 40202
Shift: FT First 7:00a3:30p
About UofL Health:
UofL Health is a fully integrated regional academic health system with nine hospitals four medical centers Brown Cancer Center Eye Institute nearly 200 physician practice locations and more than 1000 providers in Louisville and the surrounding counties including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. Affiliated with the University of Louisville School of Medicine UofL Health is committed to providing patients with access to the most advanced care available. This includes clinical trials collaboration on research and the development of new technologies to both save and improve lives. With more than 13000 team members physicians surgeons nurses pharmacists and other highlyskilled health care professionals UofL Health is focused on one mission: to transform the health of communities we serve through compassionate innovative patientcentered care. For more information on UofL Health go to .
Job Summary:
The Document Processing Specialist is accountable for retrieving attaching and submitting medical records to appropriate payors. The individual ensures medical record attachments are processed timely and in accordance with payor rules and department policy. The individual will work in EHR / EMR systems to retrieve and match insurance claim forms accurately and efficiently to required or requested supporting documentation. The document packets are then sent to the payor either electronically or mailed. Duties include working from work queues to ensure daily volumes are managed and meet department quality and productivity standards. Performs a variety of administrative and staff support duties for a specified department requiring a range of skills and knowledge of organizational policies and procedures.
Responsibilities
Works with supervisor/manager to ensure efficient operations of team or department meeting organizational goals for customer service productivity and quality initiatives by taking initiative anticipating needs in a timely manner within delegated scope of authority; assists supervisor/manager/director as requested
Establishes maintains and updates files databases records and/or other documents as requested
Works collaboratively with all UofL Health entities to obtain or provide information and records
Print and distribute documents as needed
Scan and upload documents according to department procedure
Provides general administrative support to members of the department; uses available systems for calendar/schedule management
Serves as a resource for supporting department administrative needs
Other Functions:
Cross trained to support Correspondence Team as needed
Identifies and reports equipment problems which require attention as needed
Completes special projects as assigned according to established time frames
Responsible for communication and reporting any system or workflow issues to appropriate leadership or team members
Demonstrates commitment to professional growth department growth and competency
Participates in departmental/programmatic quality assurance/continuous quality improvement programs to ensure competent and quality delivery of services
Shares knowledge and actively participates in the professional development of others
Maintains compliance with all company policies procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned
Qualifications
Education:
High school diploma or GED/ equivalent (required)
Experience:
Prior physician/provider billing experience (required)
Prior experience with Medical Record Maintenance (preferred)
Experience with document sharing document management database management health information services medical records and many types of electronic and paper files (preferred)
Medical terminology (preferred)
Job Competency:
Knowledge Skills and Abilities critical to this role:
Demonstrates exceptional customer service and interacts effectively with physicians patients residents visitors staff and the broader health care community organization
Must be able to answer phones direct calls and display professional phone etiquette while providing excellent customer service
Manages time effectively keeps tasks appropriately prioritized well organized
Ability to build effective strong working relationships with employees colleagues management and vendors through trust communication and credibility
Ability to ensure accuracy of data entry document creation and filing systems in a healthcare environment attention to detail
Ability to perform work in a neat efficient wellcoordinated well communicated manner with a high degree of accuracy and professionalism
Able to complete duties by established deadlines with little direct supervision
Language Ability:
Must be able to communicate effectively in both verbal and written formats
Reasoning Ability:
Able to think through complex situations and identify appropriate options
Computer Skills:
- Working knowledge of MS Office Suite Microsoft Word Excel and PowerPoint applications
- Ability to learn other systems and databases as required (EPIC OnBase)
Additional Responsibilities:
- Demonstrates a commitment to service organization values and professionalism through appropriate conduct and demeanor at all times
- Maintains confidentiality and protects sensitive data at all times
- Adheres to organizational and department specific safety standards and guidelines
- Works collaboratively and supports efforts of team members
- Demonstrates exceptional customer service and interacts effectively with physicians patients residents visitors staff and the broader health care community
#LIDNI
Required Experience:
Unclear Seniority
Employment Type
Unclear
