Danish-speaking Customer Service Agent to Thessaloniki Greece

Job Description

Are you also looking for new horizons and challenges for the new year and would you like to work for an American streaming service in Thessaloniki We are currently looking for Danishspeaking customer service agents for Thessaloniki for our international client. We are seeking adventurous motivated and engaged employees who want to develop their professional profile and enjoy the rich Mediterranean culture.

About our client:

Our client would like to welcome you to their most recognized company in customer service and technical support. Their mission and values represent their mindset and they work every day towards achieving their goals having happy employees and ensuring high customer satisfaction. With 6000 employees from 90 nationalities and 35 different languages they were awarded the title of Best Multilingual Contact Center in 2017 due to their inclusive work culture. Our client has an impressive client list and is responsible for managing their service department meaning you will indirectly represent brands and organizations that will shine on any CV!
Working for an international organization has motivated many young Danes to move to Greece and the many experiences awaiting them have encouraged them to apply.

Why move to Thessaloniki

Thessaloniki is the secondlargest region in Greece with overinhabitants. The city is about 500 km from Athens. It has a rich history with much of the old history still present today. Apart from the historical highlights such as the White Tower the Galerius Arch and the impressive Aristotle Square Thessaloniki can also be described as a vibrant city.

It is a seaside city that offers great shopping opportunities nightlife combined with a fantastic cultural heritage making it a wonderful place to experience the Mediterranean lifestyle!

Job responsibilities:

• Assist Danish viewers over the phone and/or chat regarding account management billing issues content and basic website and application navigation.
• Provide account and application support to our viewers specifically related to software functionality and troubleshooting system configurations and network settings.
• Provide accurate realtime responses to viewer inquiries.
• Find solutions when a product has a malfunction.
• Offer troubleshooting services and product information.
• Communicate clearly and carefully with all customers.

Personal qualifications:

• Previous experience in servicerelated roles.
• Motivated and eager to learn.
• Willing to relocate and adapt to a new culture in Greece.
• You have good written and verbal communication skills in both Danish and English.

What our client offers:

• International and modern work environment.
• Career opportunities such as trainer quality analyst team leader etc.
• Extra payment for overtime Sunday and night shifts.
• Monthly performance bonuses and employee referral bonuses.
• Generous relocation package Special discounts and offers for all employees.
• Paid ongoing IT and software training from our specialists plus 3 additional bonuses per year (Christmas Easter Summer).
• Onsite canteen.
• Onsite doctor.
• Competitive salary.
• Free Greek language courses.

The company has its own support team that helps you integrate into the Greek lifestyle and culture they organize social events at the workplace such as team building outings theme parties sports events talent shows etc.

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden Finland Norway and Denmark with companies worldwide.

Nordic Jobs Worldwide is the largest languagebased recruitment agency in the Nordics with offices in Oslo Tallinn Malaga Malta and Lisbon. We match the most exciting jobs with Nordic talent around the world. We have helped over 3000 people find their dream jobs with our 300 partners in over 30 countries.