London Branch Manager
London Branch Manager
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Job Description
Job Description
Were really proud to be Commercial Lines Insurer for 2024. If you want to be part of a great senior leadership team which is making a difference to our communities AXA Commercial is the place to be. Were delighted to present a great opportunity to join our successful AXA Commercial business as Branch Manager overseeing the London Commercial branch.
We support our business customers large and small by making it easy for them to do business with us in the way that suits them. Whether they insure with us via brokers directly on the phone or online through comparison sites weve got them covered. We protect what matters most to them. Building on our growth plans AXA Commercial continues to focus on delivering our underwriting strategy and income increasing distribution and sales expertise and customer service excellence through our branch network.
London benefits from having an experienced and established leadership team with a proven track record of delivering excellent results. The Underwriting teams range from experienced and empowered underwriters to apprentice level new starters allowing for development and robust succession planning across the region. Working collaboratively across wider the Branch network and Specialist Lines Trading Centres youll execute business plans by managing resources and processes so that a high quality efficient and compliant service is provided to our brokers and business.
What youll be doing:
As Branch Manager youll lead the localised deployment of the Commercial Lines strategy and delivery of profitable growth by focussing on Distribution and Service Capability Customer Service Excellence Underwriting Strategy and Broker Development. Youll be responsible for all customers and brokers in the London Market promoting and distributing our AXA propositions including MidMarket MidCorporate SME Schemes Motor Trade and Financial Lines business.
- Accountable for all business traded through the Branch brokers including profitability sales and servicing of business managed in Branch and business serviced through specialist centres.
- Oversee all broker engagement to optimise sales decisions and broker experience for MidMarket and Mid Corporate SME Schemes Motor Trade and Financial Lines business.
- Lead motivate and develop the management team across the Branch office to deliver market leading sales and service through the operational underwriting and sales functions.
- Create an open and honest culture across the Branches which drives engagement development and supports Branch and Commercial Lines strategy to meet key KPIs.
- Build manage and maintain strong relationships with all internal and external stakeholders including all key customers and networks to deliver strategy and increase business opportunities for the Branch and Specialist Lines Centres.
- Develop lead and deliver local strategies to align with overall AXA Commercial Lines strategy to include setting challenging targets and monitoring performance against targets costs and budget.
- Maximise profitability by driving underwriting strategy with support from Branch and Specialist Lines Centre Underwriting Managers and the Technical Centre team maximising use of trading flexibility full empowerment and adherence to underwriting protocols and regulatory requirements.
- With support from the Regional Operations Manager increase operational discipline across the Branch offices to deliver a joinedup experience for brokers removing complexity for our employees and brokers and focusing efforts on work that drives excellent customer service and simplicity.
- Accountable for ensuring that the Branch compliant with all regulatory and legislative requirements including compliance with internal governance and control.
At AXA we work smart empowering our people to balance their time between home and the office in a way that works best for them their team and our customers. Youll work at least 60 of your week away from home working in London visiting clients or attending industry events.
What youll bring:
- Previous experience of working at a senior level within a commercial insurance environment.
- Innovative and dynamic leader with focus on strategic direction and delivery.
- Proven track record of managing a profitable P&L within the intermediary channel achieving ambitious revenue and GWP objectives whilst maintaining profitability.
- Excellent relationship management and influencing skills with experience of building successful longterm relationships both internal and external.
- Ability to create and maintain an open and honest culture which drives engagement development and opportunity for all employees.
- People and resource management skills inspiring and motivating high performing teams.
- Lead and manage change successfully in an environment where navigating complex and abstract challenges and problem solving are commonplace.
- Exceptional service ethos and proven track record in improving standards / customer service.
- Long and shortterm planning and analytical skills with proven experience of both operational & strategic planning.
This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to preemployment screening checks the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
Due to the number of applications we expect to receive for this role we reserve the right to close this advert earlier than the listed closing date to ensure were able to effectively manage interest. Therefore if youre interested in joining us at AXA please dont hesitate to apply.
What we offer:
At AXA UK were appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive annual salary dependent on experience
- Annual company & performancebased bonus
- Contributory pension scheme (up to 12 employer contributions)
- Life Assurance (up to 10 x annual salary)
- Company Car Cash Allowance
- Private Medical Cover
- 28 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- AXA employee discounts
To apply click on the apply for this job button youll then need to log in or create a profile to submit your CV. Were proud to be an Equal Opportunities Employer and dont discriminate against employees or potential employees based on protected characteristics. If you have a longterm condition or disability and require adjustments during the application or interview process were proud to offer access to the AXA Accessibility Concierge. For our support please send an email to .
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Who we are:
AXA Commercial protects businesses from multinationals to micro startups giving them the confidence to thrive. Were currently making our biggest ever investment to develop the expertise and skills we need to be the best. Were a vibrant community where everyone is supported to learn develop and take ownership of their work.
Salary
Required Experience:
Manager
Employment Type
Full-Time
