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1 Vacancy
JOB PURPOSE:
Reporting to the Director ofSalesand Marketing/Regional General Manager and Ownership you will be responsible for providingsalesand administrative support to theSalesteam to ensure the smooth operation of the department. This position will oversee some of hotels in the San Francisco Market both franchised and non franchised properties.
ESSENTIAL JOB FUNCTIONS:
Coordinatingsalescalls and client appointments
Preparing quotes and contracts for clients
Travel within the local area to develop customer accounts and drive business into the specific hotel/cluster increase market/customer share in all revenue streams
Coordinating site inspections as required
Maintaining hotel andSales& Marketing databases
Conducting research and competitive analysis to compile reports
Assisting withSales& Marketing projects
Reports any unusual occurrences or requests to themanageror assistantmanager.
Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Work collaboratively with all departments to ensure proper group arrival stay and exit
Point of contact for nondirect calls into the executive office/sales. Direct calls and emails for leads to the appropriatesalesand catering managers
Attends property Staff meetings and other property specific meetings as requested by the GeneralManager/Director ofSales/Management
Management and upkeep of BEOs
Perform any other duties as and when assigned by management
Must be able to travel
QUALIFICATIONS & SKILLS:
Essential:
High School Graduate or equivalent workrelated experience.
3year experience in similar position preferably in the hospitality environment.
A proven performer in a fast paced high volume and challenging role
Professional communication and interpersonal skills
Exceptional organizational and time management skills to achieve tight deadlines
Meticulous attention to details with administration and data entry is essential
Proficiency with CRM systems and Microsoft Office programs particularly Outlook Word and Excel
Previous experience in a similar role within a hospitality office environment is preferred
Knowledge of Lightspeed Opera Fosse Merlin Delphi or STS catering andsalessystems is ideal
Exceptional grooming and personal branding
Display a competent level of computer literacy.
Must possess initiative excellent guest service and decision making skills.
Ability to type at least 40 words per minute.
Ability to compute basic mathematical calculations.
Ability to focus attention on guest needs remaining calm and courteous at all times.
Ability to work well under pressure coordinating multiple requests at any given time.
Ability to work cohesively with other departments and coworkers as part of a team.
Flexibility in schedule.
Ability to schedule various services for individuals.
Ability to perform job functions with minimal supervision.
Ability to relay instructions and ask for help.
Required Experience:
Manager
Full-Time