Communication Desk Assistant 2 4P169
Communication Desk Assistant 2 4P169
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Salary Not Disclosed
1 Vacancy
Job Description
Company: Georgia Power Company
Location:Atlanta GA
Work Schedule: Rotating shifts including 8 10 or 12hour shifts days nights weekends and holidays 24/7 coverage required
Job Summary
The Communication Desk Assistant works within the Georgia Transmission Control Center (TCC) assisting Power System Coordinators in managing the Integrated Transmission System (ITS) in Georgia. This role serves as a key communication liaison between field personnel internal teams GPC management and ITS partners. Responsibilities include monitoring system events maintaining outage records and performing clerical and administrative support tasks critical to transmission system operations.
Key Responsibilities
Assist Power System Coordinators in controlling transmission system operations.
Initiate and maintain clear and timely communication with internal and external stakeholders during routine and emergency system events.
Answer phone calls from field personnel entering/exiting substations and power line rightsofway; log data into internal databases.
Track system events on transmission lines and equipment; maintain accurate records of outages.
Assist in developing correcting and maintaining outage reports and event documentation including cause and duration.
Support administrative and clerical functions within the TCC.
Qualifications & Experience
High school diploma or equivalent required; college degree preferred.
Experience in an electric utility environment particularly in generation or transmission (construction or maintenance) is helpful.
Knowledge Skills and Abilities
Proficiency in Microsoft Office Suite including Excel Word PowerPoint Outlook and Access.
Strong communication skills verbal and written.
Excellent problemsolving multitasking and time management abilities.
Organizational skills and ability to maintain accurate documentation under pressure.
Ability to work independently and as part of a team in highstress or highactivity situations.
Familiarity with electrical fundamentals or control center operations is a plus.
Behavioral Competencies
Professional demeanor and strong interpersonal skills.
Detailoriented and focused under pressure.
Able to prioritize multiple tasks in a dynamic environment.
Safetyminded selfmotivated and adaptable.
Comfortable taking direction from multiple supervisors.
Additional Requirements
Position is subject to preemployment screenings related to fitness for duty.
Must understand and sign the Federal Energy Regulatory Commission (FERC) Standard of Conduct.
- Must successfully pass a NERC cyber security background check and training.
Subject to enhanced personnel screenings (details provided if selected for interview).
Employment Type
Contract
