ServiceNow Developer
ServiceNow Developer
Posted on :
11-04-2025
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1 Vacancy
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Job Description
Overview
The ServiceNow Developer plays a critical role in enhancing and maintaining the ServiceNow platform within the organization. This expert is responsible for designing implementing and managing ServiceNow applications according to business requirements ensuring optimal performance and a streamlined user experience. By leveraging strong technical skills and an indepth understanding of IT services the ServiceNow Developer contributes to improvements in operational efficiency and customer satisfaction. As a bridge between business needs and technical solutions this position requires effective collaboration with crossfunctional teams to identify and solve complex problems. A successful ServiceNow Developer will demonstrate both technical acumen and adherence to industry best practices. Ultimately this role is essential for driving digital transformation initiatives improving service delivery and maximizing the value of the ServiceNow platform across the organization.
Key Responsibilities
- Develop and customize ServiceNow applications including workflows and user interfaces.
- Participate in all phases of the software development lifecycle from planning to deployment.
- Collaborate with stakeholders to gather and document business requirements.
- Ensure system integration with thirdparty applications and services.
- Utilize scripting languages like JavaScript to enhance functionality.
- Implement and maintain best practices for ServiceNow configuration and development.
- Provide technical support and troubleshooting for ServiceNow applications.
- Conduct system testing and ensure quality assurance procedures are followed.
- Design and develop reports dashboards and visualizations within ServiceNow.
- Maintain uptodate knowledge of ServiceNow releases and features.
- Build and update user documentation and technical specifications.
- Train and support endusers on system functionality and best practices.
- Monitor system performance and resolve any issues proactively.
- Participate in Agile ceremonies and contribute to continuous improvement efforts.
- Collaborate with IT teams to support Incident Change and Problem Management processes.
Required Qualifications
- Bachelors degree in Computer Science IT or a related field.
- 2 years of experience in ServiceNow development and administration.
- Strong understanding of ServiceNow architecture and best practices.
- Proficiency in JavaScript HTML and CSS.
- Experience with ServiceNow integrations using REST and SOAP APIs.
- Familiarity with ITIL processes and frameworks.
- Strong problemsolving skills and attention to detail.
- Experience with database design and management (SQL).
- Knowledge of Agile software development methodologies.
- Effective communication skills for stakeholder collaboration.
- Ability to work both independently and in a team environment.
- Prior experience with ServiceNow modules like Incident Change and Problem Management.
- ServiceNow Developer certification is a plus.
- Experience with version control systems (e.g. Git).
- Understanding of user experience and interface design principles.
agile methodologies,documentation,configuration management,javascript,soap apis,servicenow development,css,html,itil processes,problem-solving,rest apis,sql,user interface design,database management,user experience design,collaboration,servicenow,servicenow administration
Employment Type
Full Time
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