Credit Administrator
Credit Administrator
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Job Description
Hajoca Corporation is one of the countrys largest privatelyheld wholesale distributors of plumbing heating & cooling and industrial supplies. Founded in 1858 Hajoca is a company based on the principles of Service Integrity Reliability and on relationships of trust and support with teammates customers and suppliers. Throughout its history Hajoca has played an active role in shaping advances in plumbing. However we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people who give us our advantage and who will guide us successfully into the future.
Hajoca has over 400 locations nationwide called Profit Centers; and at the foundation of our family of businesses is a National Support Center(NSC) where Centers of Excellence are dedicated to enabling the success of our Profit Centers.
The Creditteam in our National Support Center (NSC) is looking for a Credit Administrator in the Conroe TX area. This is a fully remote position.
Pay for this position is between $22 and $24 per hour for this location.
Are you passionate about customer service Are you detail oriented and mathematically inclined Are you careful and discreet when handling sensitive information If so then wed like you to join our dedicated team as a Credit Administrator.
About the Role:
You will:
Handle all aspects of the credit and collections process for an assigned base of accounts.
- Foster and cultivate strong relationships with both internal and external customers to support their needs and improve satisfaction.
Prepare credit approval packages for submitted applications annual review job accounts and credit line increases.
- Understand and interpret credit bureau reports and business credit reports.
Promptly respond to reference requests on existing customers.
- Assist in the credit analysis and credit approval process.
Assist in collateral issues.
- Maintain precise and uptodate credit and collection files to support compliance and operational efficiency.
Keep detailed electronic notes for each customer interaction ensuring comprehensive tracking of communication and followup actions.
- Participate in teambased initiatives within the Credit Department fostering effective communication and cooperation to achieve shared goals.
Review and approve credit lines and job accounts up to $10000 assessing risk and creditworthiness as part of the decisionmaking process.
- Review over credit limit reports to begin analysis of customers requiring credit line increases.
- Communicate with Profit Center Managers to understand PC exposure in relation to increased customer activity.
Conduct collection calls on overdue accounts to manage and reduce the aging portfolio effectively as needed.
- Reconcile customer statements/billings and provide invoice documents to customers as requested.
- Accurately process refunds of credit balances.
Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
1 or more years of experience in customer service
- Possession of or working towards a Credit Business Associate (CBA) designation from the National Association of Credit Management (NACM) is preferred.
- Wholesale distribution experience (preferred)
Our ideal candidate will also:
Have proficiency in Eclipse software.
- Have strong accounting/mathematical ability and experience.
Be able to achieve and maintain an understanding of the credit laws utilized to collect Accounts Receivable i.e. lien laws payment bonds Miller Act Little Miller Acts promissory notes letters of credit joint checks.
- Be results oriented; focused on attaining goals and objectives.
Effectively use Microsoft Office software to communicate via email to review reports and documents.
- Demonstrate outstanding customer service and interpersonal communication skills.
Possess strong written and verbal communication skills.
Possess a high level of accuracy and attention to detail.
- Be able to handle sensitive information with confidentiality.
Be able to build and maintain a positive working relationship with customers vendors and coworkers.
- Be able to research analyze data and solve problems.
Have excellent organizational skills and be able to prioritize work projects and multitask.
- Read write speak and understand English.
Be able to add subtract multiply and divide using whole numbers common fractions and decimals.
The benefits of working with us:
Our culture is wellsuited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage we offer a ProfitSharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package Hajoca also offers:
Fulltime benefits (for team members working 30 or more hours per week):
- Medical dental vision and prescription coverage
- Accident and Hospital Indemnity coverage
- Life insurance and Long Term Disability
- Pretax accounts for healthcare and dependent care
- Paid vacation holidays and sick time (sick time also offered to PT team members as required by state law)
- Paid pregnancy and parental leave
- Paid day of community service
- 401(k)
- Retirement cash account with company contributions
- Targeted training programs focused on your personal and professional growth
- Company wellness program
- Employee discounts
- College tuition benefits
*Please note that benefit offerings may differ for teammates employed through an intern program.
EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity/expression national origin age veteran status disability or any other protected category pursuant to federal state or local laws and will not be discriminated against on the basis of any such categories/status.Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including but not limited to during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement
We are a drug free workplace. Employment is contingent upon preemployment drug screening and successful completion of a criminal background investigation subject to any federal state and local laws.
Other details
- Pay TypeHourly
- Min Hiring Rate$22.00
- Max Hiring Rate$24.00
Required Experience:
Unclear Seniority
Employment Type
Hourly
