Sales Assistant
Sales Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
Why join us
For nearly four decades Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings an unparalleled showroom experience and unwavering service to the residential and commercial design trade. During that time weve stayed true to our passions values and deep beliefsthat welldesigned spaces enrich ones life experience that quality of materials and craftsmanship can never be compromised and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.
Our purpose is to design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.
Sales Assistant
HOLLY HUNT Enterprises Inc.
Reports to: Showroom General Manager
POSITION PROFILE
The Sales Assistant is an integral part of the Holly Hunt Showroom. Their responsibilities are to work closely with the Sales Associate Clients Corporate Office Outside Sales Associate and Represented Vendors to ensure the smooth processing and production of orders. The Sales Assistant is also responsible for much of the logistics required for the showroom.
Primary Responsibilities
- Answer incoming phone calls transfer to appropriate Sales Associate
- Enter all new clients on customer card (assign SC account# collect Resale form to turn into corporate send new client welcome packet to all new account holders
- Update expired resale info
- Process credit card payments record deposits in Navision release orders
- Double check all order packets for accuracy
- Assist in coordinating correct freight charges for client orders and ensuring ship to information is complete
- Make sure COM ID form is complete and sent to vendor as required
- Update approvals for SFAs / DFAs
- Request freight updates if ship to changes or expedited freight is required post order
- Run weekly Order Status reports manage open orders update clients on ECD add RDDs review order hold reports
- Expedite orders partnering Client First team to prioritize hot orders
- Follow up on Balance Due Notices to collect payments
- Provide tracking updates to clients
- Initiate customer service claims to Client First teams expediting replacements/repairs as needed
- Get estimates and facilitate local repairs coordinate with clients or receiving warehouse
- Complete and submit refund request forms for overpayments
- Maintain sales tools (order tear sheets catalogs finish samples etc) on sales floor and order when needed
- Be a team player cover breaks as needed
- Acknowledge every client that comes into the showroom
- Work with clients in the showroom and on the phone as needed
- Pull sample/tear sheets and perform fabric shops as needed
- Assist with mailers and eblasts
Minimum Qualifications
- Bachelors degree preferred
- 12 years working in a retail design or showroom environment luxury experience preferred
- Ability to multitask
- Excellent communication skills both written and verbal
- Some lifting 2050 lbs max)
- Proficient in Microsoft Word/Excel/Outlook
Who We Hire
Simply put we hire everyone. Holly Hunt is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .
Employment Type
Full-Time
