Lead Special Education Complaint Investigation Monitor
Lead Special Education Complaint Investigation Monitor
Posted on :
12-04-2025
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1 Vacancy
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Job Description
Introduction
The Maryland State Department of Education is dedicated to supporting a worldclass educational system that prepares all students for college andcareer success in the 21st century. With excellent stewardship from ourdivisions we oversee State and federal programs that support the needs ofa diverse population students teachers principals and other educatorsthroughout Maryland.
GRADE
State Salary Grade 22
Salary Range: $89913 $145151
*State Salary Guidelines apply for current Stateemployees.
LOCATION OF POSITION
Nancy S. Grasmick Education Building
200 West Baltimore Street
Baltimore MD 21201
Main Purpose of Job
Servesas a Lead Complaints Investigation Monitor reporting to the Chief of FamilySupport and Dispute Resolution. This position works independently of theSupervisor of Special Education Complaints Investigation and serves to monitorSpecial Education Corrective Actions resulting from violations of state andfederal regulations pertaining to students with disabilities in accordance withthe Individuals with Disabilities Education Act (IDEA). The individual in thisposition will work closely with Complaint Investigators local school systemsand parents of children with disabilities to ensure that corrective actions arecompleted and the correction is maintained at the school and local schoolsystem level as appropriate. This work willinclude ongoing monitoring and active communication with the local educationagencies and families after cases are closed to ensure that systemic and/orschool based changes are maintained. This work will include reviewing andassisting with the implementation of professional development and reviewinginternal monitoring reports. This position will also work closely with MSDEComplaint Investigators to determine appropriate corrective actions forspecific violations.
POSITION DUTIES
Leads the complaintinvestigation monitoring of dispute determinations investigationsresolutions and monitors the completion of the corrective actions required tohave been implemented over time for sustained improvement.
- Ensures corrective actions required by complaint investigations are completed as required.
- Monitors the continued implementation of the corrective actions at a studentbased schoolbased or systembased level.
- Confirms the results of internal monitoring reports.
- Reviews local education data at a school and systembased level to assess the impact of any school or systemwide corrective actions.
- Works with local education agencies and other MSDE offices to revise corrective actions to achieve the desired impact and comply with state and federal regulations.
- Assists local education agencies with the development and implementation of professional development relating to corrective actions.
- Provides technical assistance to public agencies and families regarding corrective actions and matters relating to the IDEA.
- Provides technical assistance to Department staff on matters relating to corrective actions and the IDEA.
- Collaborates with other Division Branches to ensure consistent messaging of policies and case decisions.
- Maintains database and log system of complaints and supporting documents.
- Analyzes data and prepares reports reflecting complaints compliance actions resolution and followup.
- Provides support for Department activities compliance reviews and followup activities.
MINIMUM QUALIFICATIONS
Education:AJuris DoctorateMasters degree or the equivalent of 36credit hours ofpostbaccalaureate coursework in equivalent 36postbaccalaureate credit hours of course work in Education Special Educationor a related field.
Experience:Five years of administrative or teaching (schoolbased ordistrictbased) experience in oraffiliated with special educationprograms complaint investigation due process compliance student advocacyand/ or the provision of special education services to students withdisabilities.
Notes:
- Candidates may substitute a Bachelors Degree with 6 years of the specified content experience to satisfy the Minimum Qualifications noted above.
- Candidates may substitute the possession of a Doctorate from an accredited college or university in a field related to the position option for one year of the requiredexperience.
- The required field of education and experience is unique foreach option and is established by MSDE in accordance withEducation Article Section 2104 of the Annotated Code ofMaryland. The specific education and experiencequalifications for each position are on record in the Human Resource Management Branch of the Division of BusinessServices.
- Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Education Program classifications or Education Program specialtycodes in the Education field of work on a yearforyear basis for the required experience and education.
SELECTIVE QUALIFICATIONS
One year of professional experience in evaluation compliancemonitoring or related experience within or affiliated with an organizationserving schoolaged children with disabilities.
DESIRED OR PREFERRED QUALIFICATIONS
Preference willbe given to applicants who possess the following preferred qualification(s).Please include clear and specific information on your application regardingyour qualifications.
- Knowledge of special education laws regulations policies programs and issues.
- Knowledge of complaint investigation processes school system due process rules requirements and associated data tracking systems.
- Skill in responding effectively to problems and inquiries from educational agencies school personnel parents and other concerned stakeholders.
- Skill in interpreting and applying laws and regulations governing early intervention and special education programs.
- Skill in interpreting and applying regulations governing early intervention and special education programs.
- Ability to manage multiple tasks and establish and maintain harmonious working relationships with local school systems and public agencies ability to clearly communicate orally and in writing.
- Ability to conduct legal research and manage multiple tasks.
SPECIAL REQUIREMENTS
Applicants mustconsent to a State and FBI (CJIS) background check as a routine procedure forall employees.
SELECTION PROCESS
Please makesure that you provide sufficient information on your application to show thatyou meet the qualifications for this recruitment. All information concerningyour qualifications must be submitted by the closing date. Successfulcandidates will be ranked as Best Qualified Better Qualified or resulting list of qualified candidates will be in effect for at least oneyear.
Pleasedo not put See Resume in the job duties section of your application;your application will be considered incomplete. Incomplete applications willnot be considered.
BENEFITS
FURTHER INSTRUCTIONS
Applicantsmust complete the MD State Government online application for employment and submittheir professional resume. The application and resume must clearlydemonstrate that the applicant satisfies the minimum qualifications for theposition. Applications must be complete to be considered including all relatedjob duties even if those are also listed on an attached resume. Additionalrequired materials may be uploaded with the online application submitted tothe fax number or mailed to the address listed.
If you areunable to apply online paper applications can be obtained from the link belowand be faxed toor mailed to MSDE Office of Human Resources 200W. Baltimore Street Baltimore MD 21201. If there is a supplementalquestionnaire this must be completed and sent in with your paper will not be accepted.
Inquiriescan be made toTDD. Appropriate accommodations canbe made for individuals with disabilities. If you have difficulty with youruser account or have general questions about this online application systemplease contact the MD Department of Budget and Management Recruitment andExamination Division at. TTY Users: Call via Maryland Relay.
Proof ofeligibility to work is required in compliance with the Immigration Reform andControl Act. Any misrepresentation of academic or experience requirements forthis position may result in nonselection or termination of employment.
As an equalopportunity employer Maryland is committed to recruiting retaining andpromoting employees who are reflective of the States diversity. Individualswith disabilities and bilingual candidates are encouraged to apply. We thankour Veterans for their service to our country.
Allapplication materials must be received in our office by the Closing Date.
Appropriate accommodations for individuals with disabilities areavailable upon request.
Employment Type
Full-Time
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