Spanish Bilingual - Customer Service for Healthcare Card Support - 17hr - Start 52225
Spanish Bilingual - Customer Service for Healthcare Card Support - 17hr - Start 52225
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Job Description
Overview
Please apply from alaptopordesktop.
Please download and review BOTH documents below. You also need to view the video linked below. You will be presented with questions that you will need to answer correctly during registration. You will not have the opportunity to update your answer once you submit your registration so be sure to review both in full and watch the video in its entirety.
Gig Contract Overview Click to download & review BEFORE starting your registration (SAVE THIS DOCUMENT!!
Omni Platform Overview Click to review BEFORE starting your registration (BOOKMARK THIS PAGE!!
Please CLICK HERE to review the Omni Business 101 video BEFORE starting your registration.
Omni CANNOT accept registrations for this contract from GBAs who have lived worked or gone to school in the following states: Alaska Arkansas DC Delaware Idaho Louisiana Nevada New Hampshire New Jersey New Mexico New York Ohio West Virginia Wyoming
If you decide to enter into a contract with this client you are agreeing to and acknowledging the terms and conditions outlined in the Gig Contract Overview (GCO for short! PDF. This document presents a comprehensive schedule of obligations for this client.
Three things to DECIDE if contract work is for you:
What Omni looks for in INDEPENDENT Contractors:
How Omni Interactions works EXPLAINED:
About our application process
This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors you will have exclusive access to view all open contracts.
Begin your journey by clicking the Apply Now button and completing your profile. As part of the application process youll need to take an online assessment which will only take 15 minutes to complete. If you meet the requirements youll receive an invitation within 24 hours to log in to our online portal where you can view and apply to contracts that match your interests. Dont forget to check out our technology requirements before applying.
Overview
Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls answering chat messages & responding to emails) for Fortune 500 companies.
You will interact with customers primarily through inbound phone calls and possibly chat/email helping them with all their needs.
Schedule:
Flexible work schedule options available
Majority of work hours are during weekdays and daytime
Opportunity to create a work schedule that works best for you
Earnings & Revenue:
Contract earnings vary by client with competitive rates of $17 per hour
Pay is determined by your phone call status when assisting customers
Additional incentives available based on client and performance metrics.
Required Skills for Successful Contractors:
Exceptional written and verbal communication skills
Proven track record in customer service and delivering outstanding customer care
Keen attention to detail with strong problemsolving skills
Friendly empathetic tone and professional demeanor
Selfmotivated proactive and resourceful mindset
Proficient in using technology including computer applications and software.
Important Information
Technology & Equipment Requirements:
Quiet and secure work environment during working hours
Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)
Wired USB headset with microphone for clear communication
Highspeed wired internet with a minimum of 10 Mbps download speed for seamless connectivity. Please note: You cannot use Mobile home internet (TMobile/Verizon etc) or Satellite internet service.
Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS)
Valid and uptodate antivirus software installed
Smart phone Android tablet or iPad is required for program work along with an authentication app.
Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)
Work Environment Requirements:
Quiet uninterrupted space
Organized desk area
Home Office Locations NOT Approved:
- Alaska
- Allenspark Colorado
- California
- Coal Creek Canyon Colorado
- Connecticut
- Delaware
- Denver Colorado
- Edgewater Colorado
- Eldora Colorado
- Eldorado Springs Colorado
- Flagstaff Arizona
- Gold Hill Colorado
- Gunbarrel Colorado
- Hawaii
- Hygiene Colorado
- Illinois
- Michigan
- Maine
- Massachusetts
- Maryland
- Minneapolis Minnesota
- New Jersey
- New York
- Niwot Colorado
- Oregon
- Rhode Island
- St. Paul Minnesota
- Tucson Arizona
- Vermont
- Washington
- Washington DC
Contractual Relationship:The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your program assignment. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay sick leave retirement benefits Social Security workers compensation health or disability benefits overtime unemployment insurance benefits or employee benefits of any kind.
Employment Type
Unclear
