Account Manager
Account Manager
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Yearly Salary
USD 65000 - 75000
Vacancy
1 Vacancy
Posted on :
11-04-2025
Job Description
About demandDrive:demandDrive is an industryleading integrated sales and marketing agency. We provide B2B clients with a comprehensive suite of solutions from topoffunnel marketing to sales . While most companies execute sales and marketing functions in isolation demandDrive combines industryleading services in both areas driving greater productivity and increasing our clients revenue growth.
Position Overview Account Manager:As an Account Manager you will be the primary point of contact for our clients responsible for nurturing relationships driving client satisfaction and ensuring the successful delivery of digital projects. You will help identify growth opportunities upsell services and align client goals with agency offerings. This is a clientfacing role that requires excellent communication strategic thinking and the ability to manage multiple accounts simultaneously.
Job Duties and Responsibilities:
Job Requirements:
Position Overview Account Manager:As an Account Manager you will be the primary point of contact for our clients responsible for nurturing relationships driving client satisfaction and ensuring the successful delivery of digital projects. You will help identify growth opportunities upsell services and align client goals with agency offerings. This is a clientfacing role that requires excellent communication strategic thinking and the ability to manage multiple accounts simultaneously.
Job Duties and Responsibilities:
- Act as the primary liaison between clients and internal departments (strategy creative paid media SEO web development etc.
- Understand client goals and translate them into actionable marketing and web project plans.
- Manage client relationships for both monthly retainer and projectbased accounts ensuring timely delivery of digital marketing initiatives and consistent client satisfaction.
- Manage the of digital marketing campaigns (e.g. social media PPC email marketing SEO and content marketing).
- Oversee the planning timeline and delivery of website projects(from redesigns and landing pages to full site builds).
- Coordinate with developers designers and UX/UI specialists to ensure web projects align with client objectives.
- Oversee project workflows using Wrike (project management tool) managing timelines team resourcing and budgets to ensure ontime onbudget delivery across multiple client accounts.
- Maintain accurate records of account initiatives project status and client communications.
- Resolve client issues quickly and effectively maintaining a high level of client satisfaction.
- Identify upsell and growth opportunities within existing accounts.
- Effectively prioritize tasks across a dynamic workload managing own queue to meet deadlines and support shifting client and team needs.
Job Requirements:
- Bachelors degree in Marketing Communications Business or a related field.
- 24 years of account management experience in a digital marketing or web agency.
- Excellent communication and interpersonal skills.
- Proven ability to manage multiple projects deadlines and crossfunctional teams.
- Strong understanding of digital marketing channels and website project lifecycles.
- Experience working with marketing web development or design teams on clientfacing projects.
- Highly organized with attention to detail and problemsolving abilities.
- Comfortable interpreting data and web performance metrics to guide strategy.
- Must bring positive energy to the agency day in and day out
- Must have a genuine passion for achieving client goals and exceeding client expectations.
Benefits:
- Health coverage other H&W benefits vision care dental coverage 401K.
- Full tech stack tools and other resources provided by demandDrive.
- Positive team culture environment.
- Team events.
- Flexible PTO.
- Hybrid work model.
Required Experience:
Senior IC
Employment Type
Full-Time
Department / Functional Area
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