Communications Lead US Expansion

About You and The Role

Ziplines Communications team shapes and shares the companys story and impact. We develop and implement strategies and tactics to educate our target audiences about Zipline tell stories that raise awareness about what were doing and the impact that were having increase acceptance of and excitement for our system and cultivate ambassadors. We are passionate storytellers and make complex topics simple and understandable.

Zipline is expanding in the U.S. and will be delivering food medicine retail items and more directly to peoples homes in many states across the country in the next few years. As Ziplines Communications Lead for New Deployments youll be responsible for driving comms for Ziplines entry into new markets across the country including leading and executing prelaunch launch post launch and early operations activities announcements and news cycles. Youll build and defend our reputation in new markets and local communities and generate awareness and advocacy for Ziplines work and operations. By doing that youll help millions of people save time and get access to faster more convenient and more affordable delivery thats better for the environment. Youll thrive in this role if you are missiondriven entrepreneurial like to work in fastpaced environments intellectually curious work well crossfunctionally and are equal parts creative and strategic.

What Youll Do

• Build and execute strategic communications plans and campaigns to build and defend our reputation in new markets and local communities and generate awareness and advocacy for Ziplines work and operations. We want to educate the community build awareness and trust of drone delivery and love for Zipline service.
• Create and deploy strategic communications plans and initiatives to ensure successful approvals to operate and support ramp up launch and early operations in new markets.
• Build relationships with traditional media new media local media creators influencers and YouTubers to pitch stories manage stories and correct inaccuracies.
• Lead external strategic storytelling including story mining arranging and staffing interviews drafting messaging and media materials writing FAQs and prepping spokespeople.
• Work with key stakeholders customers and third parties to ensure support for Zipline and drone delivery in local markets and amplify that support.
• Manage and support external events from endtoend with a PR lens.
• Lead the development of mediafacing materials including messaging blog posts press releases talking points bylines reactive statements speeches videos and briefing materials.
• Serve as a spokesperson for the company staff media tours interviews and host launch events.
• Provide sharp strategic PR counsel to our business teams as needed including our P2 Business Operations team.
• Work crossfunctionally with the following teams: P2 Business Operations New Deployments Community Government Relations Customer Success Flight Operations P2 Maintenance Operations Marketing and Design.
• Manage and triage issues should they arise.

What Youll Bring

• 7 years strategic communications experience in a fastpaced environment; agency politics or inhouse tech experience is preferred.
• Proven experience working directly with the media cultivating relationships with reporters and building and executing strategic communications plans. Past work experience with creators influencers and new media is a plus.
• Excellent attention to detail project management and writing skills paired with exceptional judgment and a strong understanding of the U.S. media landscape.
• Curiosity creativity and a passion for storytelling along with the ability to sniff out potential newshooks and stories.
• Prior success collaborating crossfunctionally with diverse globally distributed teams.
• Ability to travel for work (approximately 30

Youll Thrive in the Role If:

• You are comfortable working with the media and building relationships with them
• Youre a selfstarter and collaborate well crossfunctionally
• You like to work in fastpaced environments are great at multitasking and can go with the flow
• You are a good writer and have excellent attention to detail
• You are equal parts creative and strategic
• You are intellectually curious and a team player
• You are passionate and excited about Ziplines mission impact and products
• Youre comfortable as an intrepreneur look for ways to continuous improve and take ownership

What Else You Need to Know