Radiology Administrative Assistant - DayAfternoon Shift
Radiology Administrative Assistant - DayAfternoon Shift
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Job Description
Job Details
Description
Full time Benefit eligible position.
Monday Friday
11:00am 7:30pm.
Hybrid remote available
JOB TITLE: Radiology Administrative Assistant
LOCATION OR DEPARTMENT: Administration Office Roseville
EXEMPT STATUS/GRADE: Nonexempt
REPORTS TO: Quality Control Manager
SUPERVISORY RESPONSIBILITY: None
SUMMARY OF POSITION: Provide customer support to our clients by monitoring and facilitating the radiology workflow process 24/7 for hospitals clinics and our practice Radiologists. To deliver excellent patient care the Radiology Administrative Assistant team provides resources to our Radiologists by monitoring worklists and incoming workflow to meet turnaroundtime (TAT) requirements for our clients along with various customer support needs.
ESSENTIAL FUNCTIONS:
- Ensuring that all aspects of a study are received and complete (history paperwork and images etc..
- Identifying and assigning exams ranging from outpatient/clinic to emergent/critical exams to the correct Radiologist worklist and providing paperwork and additional information when necessary.
- Liaising with Radiologists regarding any requests they may have and frequently calling physicians technologists and other health care staff.
- Multitasking and reliably navigating multiple computer systems while answering telephone calls and maintaining accuracy.
- Collaborating with hospitals and clinics to resolve problems specific or general.
- Providing assistance to afterhours interventional clients which often includes paging oncall Radiologists for immediate followup on emergent cases.
- Documenting issues that arise and notifying appropriate staff including IT department shift leads and Quality Control Manager if necessary.
- Assisting other staff members with duties when appropriate.
- Communicating with coworkers clients and Radiologists in a professional courteous and timely manner.
- Incorporating company values into daily interactions with internal associates and external customers.
- Dependable consistently at work and on time.
- Other duties as assigned.
Qualifications
QUALIFICATIONS:
- High school diploma or equivalent required.
- Medical terminology course or related education preferred.
- Medical or communications background a plus.
- Strong sense of urgency and ability to multitask.
- Ability to work in a team environment as well as work independently.
- Telephone etiquette skills are essential.
- Professional courteous and respectful demeanor.
- High level of attention to detail necessary.
- Strong organizational and prioritization techniques.
- Demonstrates sound judgment and decisionmaking abilities.
- Excellent verbal and written communication skills required.
- Total proficiency in a PC environment utilizing software/programs including Windows Microsoft Office Internet Instant Messaging and other specialized online medical technologies along with other general computer tools.
DAILY PHYSICAL DEMANDS REQUIRED FOR PERFORMING ESSENTIAL FUNCTIONS OF THE JOB:
Working in office environment. Requires sitting for long periods of time. Some bending and stretching required. Requires lifting papers or boxes up to 50 pounds occasionally. Repetitive motions keyboarding twisting turning gripping and grasping.
Environmental/working conditions:
Normal office working conditions
DISCLAIMER: The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. The Company reserves the right to amend and change responsibilities to meet Company needs as necessary. The relationship of anyone in this position with the Company is atwill.
Employment Type
Full-Time
