Technician I
Technician I
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Job Description
Smart City began more than 30 years ago and has evolved into the nations leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3000 events annually including virtually every Fortune 500 Company event and major tradeshow. From auto shows to national political party conventions to world economic summits Smart City has been on the floor behind the scenes and maintaining the connections that enable people to make important things happen.
Today we proudly employ more than 250 team members nationwide. Our Las Vegas headquarters is home to our national customer service accounting and technology teams along with our Network Operations Center (NOC) which provides Internet security services and remote 24/7 monitoring for all of our networks.
The Smart City Technician is a fun fastpaced entry level role for an individual that is a customer service allstar who would like to enter the IT and telecom networking field.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
- Interacting with show and event customers to help connect their networks
- Taking show schematics/ maps and plans and transforming them into reallife well connected networks
- Monitoring the inventory and restocking their cart to ensure they have all the tools needed for the customers setup as planned
- Troubleshooting on the spot issues and proactively assisting customers with setup maintenance and take down of installations by color coding and proper testing of copper and fiberoptic cables installing jumpers and patch cables and providing other technical assistance as trained
Qualifications
- Ability to multitask and respond to multiple interruptions in a professional manner
- Exceptional organizational skills
- Professional presence and demeanor
- Strong attention to detail is essential
- Passion for technology desire to learn in IT and telecom networking field
- Customer Service focused friendly while exhibiting a can do mentality
Of note:
- ON SITE ONLY nonremote nonhybrid
- Compensation: $19.00 based on experience
- Please note travel may be required on occasion
Company Benefits:
- Medical and Prescription Drug
- Paid Time Off
- Supplemental Accident Critical Illness and Hospital Care
- Dental
- Vision
- Basic Life/AD&D
- Voluntary Life
- ShortTerm Disability
- Long Term Disability
- Flexible Spending Account (FSA)
- Retirement 401(K)
- Life Assistance Program (LAP)
- Wellness
- Tuition Reimbursement
As part of our standard hiring process for new employees employment with Smart City Networks will be contingent upon successful completion of a background check.
Smart City Networks is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
If you need assistance or an accommodation due to a disability you may call us at
**Key words tech IT services help desk IT support Entry level IT position cabling jobs
Required Experience:
IC
Employment Type
Full-Time
