Permit Technician III
Permit Technician III
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$ 41513 - 68833
1 Vacancy
Job Description
Job Summary
$41513 $68833 / year DOQ FullTime County Benefits
Performs responsible work (Permit Tech I) or experienced (Permit Tech II) processing issuing and tracking applications registrations requests and payments.
Responsibilities
Provides first point of customer service; responds to customer needs at the front counter by phone and by email; provides administrative support to Building Safety and Permits Division staff members.
Processes permit applications contractor registrations inspection requests and payments; issues permits and certificates of occupancy; monitors permit workflows; responds to questions about permits and inspections; oversees and tracks daily collection of fees.
Monitors permit workflows by reviewing application submittals for completeness and assigning cases to plan review staff; reviews and adjusts inspection and document review workflows for each permit case during prereviews and after permits are issued; continuously monitors permit workflows to assure customer service needs are met and to find areas needing business process improvements; reports same to supervisor.
Utilizes training opportunities and resources provided to improve professional and technical skills.
Manages utility meter release approvals and red tag notifications.
Performs other duties as assigned.
Qualifications:
Any combination of education and experience equivalent to a high school diploma; extensive experience in administrative work.
Experience as permit technician preferred; college or business school courses in Administrative Support Technology or a related field also preferred.
Must have reliable transportation to work site(s).
Knowledge of at least one of the following areas: building construction; building fire or housing inspections; plumbing electrical or mechanical trades; or fire protection elevator or property maintenance work; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction; and knowledge of the Virginia Uniform Statewide Building Code.
Skill in the use of computer software especially Microsoft Office Suite.
Ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with staff and the public.
Position Level Additional Requirements:
Permit Tech I
Some knowledge of building construction.
Permit Tech II
Advanced knowledge of building construction processes.
Considerable experience in processing permits and reviewing applications.
Considerable experience in Community Development business processes and workflows.
Certification as a Permit Tech from the Commonwealth of Virginia Department of Housing andCommunity Development.
Advanced knowledge of Chapter 1 Administration of the Virginia Uniform Statewide Building Code.
Click here for full job description. Accepting applications until 11:55pm EST on 04/25/2025. Cover letters and resumes may also be attached but afully completed application is required for your application to be considered.
James City County is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application please contact the HR Department ator email
Required Experience:
IC
Employment Type
Full-Time
