Manager of Cloud Operations - Atlanta GA
Manager of Cloud Operations - Atlanta GA
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1 Vacancy
Job Description
Intro
At Cortland you map the story of your success. We dont adhere to the status quo we love outside industry perspective and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily our high performance continues to drive exponential growth and we invite you to join us on our journey towards real estate tools and guidance to sharpen your skills you can forge your own career path love what you do and let it show.
Job Overview
As the Manager of Cloud Operations you will ensure the efficient secure and reliable operation of the organizations technology infrastructure which supports a workforce of over 2600 employees. The role encompasses leadership of a team of four engineers and system administrators with accountability for Azure cloud operations Cisco networking Microsoft 365 platforms and traditional IT operations including data center management endpoint security disaster recovery and more.
The ideal candidate will combine strong technical expertise with strategic leadership capabilities to manage a complex enterprisescale technology ecosystem.
Roles You Will Play
Leadership and Team Development
- Manage mentor and develop a team of two to three engineers and system administrators creating and maintaining a highperformance culture.
- Define roles set measurable objectives and provide regular feedback and coaching to team members.
- Build and maintain strong crossfunctional relationships to ensure seamless collaboration with other departments.
Cloud and Modern Technology Operations
- Oversee the organizations Azure cloud infrastructure ensuring its scalability security and optimal performance.
- Drive the adoption of cloudnative technologies to modernize legacy systems and enhance operational efficiency.
- Manage Microsoft 365 services across the enterprise including Exchange Online Teams SharePoint and OneDrive.
Network and Traditional IT Operations
- Maintain and optimize a robust Meraki based network infrastructure including routing switching VPNs and firewalls to support secure connectivity across multiple sites.
- Develop and maintain standards for network infrastructure across the organizations environment
- Ensure high availability of hybrid environments including storage backups and virtualization.
- Oversee endpoint management solutions ensuring the security and efficiency of employee workstations mobile devices and peripherals.
Operational Excellence and Service Delivery
- Define and maintain SLAs and KPIs for system availability performance and IT support.
- Develop and implement ITILbased service management practices including incident problem and change management.
- Provide oversight for Tier 2/3 support ensuring timely resolution of escalated issues.
- Collaborate with external vendors and service providers to manage contracts optimize costs and deliver highquality services.
- Work directly with 3rd party vendors to maintain and support environments.
Disaster Recovery and Business Continuity
- Develop and maintain disaster recovery and business continuity plans to ensure minimal disruption to operations.
- Conduct regular testing of backup and recovery procedures to validate readiness.
- Ensure resilience against cyber threats including ransomware through proactive planning and defense strategies.
Strategic Planning and Technology Initiatives
- Partner with executive leadership to align technology operations with business goals and growth strategies.
- Identify and lead initiatives to modernize and streamline IT infrastructure including cloud migration and digital transformation projects.
- Prepare and manage budgets for infrastructure licensing and personnel ensuring costeffectiveness.
Building Blocks of Success
- Bachelors degree in Computer Science Information Technology or a related field (or equivalent experience).
- 8 years of experience in IT infrastructure and operations with at least 3 years in a leadership role managing enterprisescale environments.
- Deep expertise in Azure cloud services Cisco networking (e.g. CCNPlevel knowledge) and Microsoft 365 platforms.
- Handson experience with traditional IT systems including data center operations storage and virtualization.
- Comprehensive understanding of cybersecurity frameworks tools and best practices.
- Strong project management skills with experience leading technology transformation initiatives.
- Relevant certifications (e.g. Azure Administrator CCNP CISSP ITIL) are highly desirable.
Outro
At Cortland we create reimagine and manage apartment communities for residents nationwide. Headquartered in Atlanta GA we have communities and regional offices all over the country as well as overseas. From product design and procurement to general contracting and property management we do it all to make sure our communities are the perfect setting for living life to its fullest.
Our success is fueled by our belief in a better life where hospitality is always a given each detail is worth a second thought and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people possibilities that translate into superior living spaces and experiences designed to inspire our residents associates and investors to live a better life focused on what matters most to them.
Cortland is an equal opportunity employer and were proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardlessof race color religion gender sexual orientation gender identity or expression national origin age disability protected veteran status genetic information or any other characteristic protected by applicable you have a disability and need an accommodation or assistance with the application process and/or using our website please emailor call 404.965.3988.
Cortland is a drugfree workplace.
Cortland participates in everify to verify the employment status of
all persons hired to work in the United States.
Required Experience:
Manager
Employment Type
Full-Time
