Administrative Assistant Affordable - Sr Building

GK is recognized by the Los Angeles Business Journal as one of the

Most Influential FamilyOwned Businesses in Los Angeles

Goldrich Kest (GK) is a diversified real estate development and management group of companies and partnerships. Its focus is to expand its portfolio of proven and welllocated properties including multifamily industrial retail commercial and congregate care through acquisition and development while providing stable cash flow to its partners and outside investors.

Position Information:

• Salary Range: $19 $21 hourly (DOE)
• Work Schedule: Monday Friday 8:30am 5:30pm)
• This position does not come with a comped apartment unit.
• NonExempt

Job Summary

Under the supervision of the Community Manager the Administrative Assistant is responsible for adhering to the objectives established by the Community Manager with the primary focus of increasing net operating income of the community maintaining the physical asset and providing a quality living environment for residents.

Essential Functions

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform jobrelated responsibilities and tasks other than those stated in this job description.

• Work with Community Manager to achieve community goals.
• Help to maintain high occupancy levels by assisting the Community Manager maintain a viable waiting list and preparation of three hopper files per unit size.
• Ensure compliance with all applicable federal and state agency requirements including but not limited to HUD Multifamily programs HOME Bond and Tenant Selection Plan requirements.
• Support quality control by ensuring accurate data on waitlist applicants assign units in the order provided by the waitlist and ensure all transactions are accurately completed in Onesite using GK policy and procedures.
• Respond to resident complaints and work with Community Manager to provide resolutions.
• Assist with preparing lease documents. Verify compliance with lease files accurate completion of applications income verifications asset verifications and other related paperwork.
• Work with Community Manager to inspect community and assess condition including market window units common areas leasing office and grounds. Inspect for any potential liabilities and immediately report to Community Manager.
• Work with Community Manager to ensure moveins are completed in 5 days in accordance with GK policy.
• Comply with all Fair Housing regulations and with local ordinance and laws related to company or community specific guidelines in occupancy standards demonstrating at all times firm fair and consistent administration of all legal and company policies and practices.
• Work with Community Manager to report to all reasonable accommodations and provide documentation to Risk Management in accordance to GK policy.

Other Responsibilities

• Assist in rent collection and expense control.
• Assist in processing and completing annual and interim HUD recertifications on schedule ensuring compliance with all regulatory requirements.
• Assist with the preparation of MOR audits.
• Assist with annual unit inspections and helps to ensure repairs are completed in a timely manner.
• Adhere to safety and risk management requirements including submitting incident reports in a timely manner.
• Make the resident living experience particularly the first and last impressions of the highest quality.
• Assist Community Manager to reinforce company objectives and attend companyprovided training such as fair housing safety nondiscrimination and harassment prevention.
• Performs other duties as assigned.

Knowledge Skills and Abilities

• Ability to apply policies and procedures to solve everyday issues.
• Promote a positive growthoriented environment for team members.
• Ability to comply with Fair Housing Tenant Landlord laws and HUD policies.
• Ability to work with people of diverse social economic ethnic backgrounds and remain sensitive to issues facing veterans homeless disabled elderly family and other diverse populations.
• Proven professional verbal and written communication skills in exchanging information with residents corporate and site team members.
• Possess professional friendly telephone and greeting skills. Must be selfmotivated and a positive team member with effective communication and customer relation skills internal and external.
• Knowledge of basic office practices and procedures. Ability to establish priorities and coordinate work activities. Ability to exercise initiative and problem solving skills.
• Knowledge of computer systems and applications. Demonstrate highlevel proficiency in the use of Microsoft Office Programs Internet and email. Must have prior property management software knowledge.

Minimum Qualifications Required

• Some college coursework preferred.
• Experienced and knowledgeable of HUD policy in regards to Section 8 MultiFamily Housing preferred.
• At least 1 years property/community management experience at the Leasing Administrator level preferred.
• Previous experience in customer service and administrative tasks.
• Basic bookkeeping and general mathematical principles preferred.
• Proficiency in both verbal and written communication skills.

Computer Skills:

Preferred knowledge of Onesite Microsoft Word Microsoft Excel Microsoft Outlook Ulti Pro and the Internet. Requires intermediate typing skills. Ability to use telephone voicemail fax and copy machine.

Other Requirements:

A valid drivers license from the state where the corporate office is located. The employee is required to maintain insurance and driving record in accordance with company policies and companys insurance carrier.

Physical Requirements:

Requires mobility and walking to several different locations including walking up/down stairs some bending stooping and stretching. May require the ability to lift up to 10 pounds usually file boxes. Requires eyehand coordination and manual dexterity sufficient to operate a keyboard photocopier telephone calculator and other office equipment. Requires normal range of hearing and eyesight to record prepare and communicate appropriate reports.

Working Conditions:

Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature weather odors and/or landscape may be unpleasant and/or hazardous. Work schedule may vary based on demand.

Required Experience:

Senior IC