Essential Functions:
- Greets and seats customers.
- Supplies guests with information on services available on property.
- Answers phone calls and directs them appropriately.
- Accurately makes and cancels reservations.
- Effectively maintains wait and quote times.
- Takes orders over the phone ensures all items are in a bag and ready for the guests.
- May handle cash transactions at the host stand.
- Accommodates any special needs of guests i.e. boosters highchairs etc.
Performs other tasks as assigned.
Core Competencies:
- Demonstrates consistent regard and dedication to guests vendors colleagues and the Company by being engaged interested and productive
- Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Companys success
- Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
- Demonstrates the courage and initiative to present new ideas and perspective to create positive results
- Exhibits respectful consideration of viewpoints situations and others
- Puts the guest at the forefront of every decision
Essential Functions:
- Strong interpersonal and communication skills required
- Strong organizational skills and attention to detail required
- Exhibit teamwork
- Ability to work in a fastpaced environment
- Ability to multitask
Knowledge/Work Experience:
- Must be 18 years or older
- High school diploma or G.E.D preferred
- Experience in customer service or hospitality preferred
- Previous experience in gourmet or finedining preferred
- Must have a NYS Food Handlers Permit