Community Support Services Coordinator
Community Support Services Coordinator
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USD 51400 - 53000
1 Vacancy
Job Description
BUILD Inc. (Broader Urban Involvement and Leadership Development) is presently seeking a committed selfmotivated and innovative individual to join our team. BUILD is a nationally respected gang intervention violence prevention and youth development organization based on Chicagos West Side. Since 1969 BUILD has worked to save lives and mentor young people who live in the citys most challenged neighborhoods. When you work at BUILD you make an important difference to the thousands of youth and families we serve.
Our Core Values: Empathy Passion Persistence and Innovation.
The Community Support Services (CSS) Coordinator plays a crucial role in supporting the CSS Manager in delivering traumafocused culturally aware and communitybased direct services to individuals youth and families impacted by community violence in the service areas of Austin Lawndale Garfield Park Humboldt Park Logan Square Belmont Cragin and Hermosa. The CSS Coordinator is responsible for the administrative and operational functions of the program including supporting wellness advocate teams ensuring grant compliance and promoting community engagement. The CSS reports directly to the Manager of Community Support Services (MCSS).
Responsibilities are but not limited to:
Team Coordination and Supervision:
- Set up weekly canvassing for each team member.
- Provide weekly task supervision to the team of case managers.
- Conduct daily team huddles to provide ongoing support and address client needs.
- Support Wellness Advocates in maintaining timely accurate and compliant documentation within the Apricot system to meet program and grant requirements.
- Support formalized organizationalwide care coordination efforts
- Participate in regular departmental case coordination meetings to ensure collaboration amongst internal and external program administrators
Program Planning and Delivery:
- Assist with planning coordination and delivery of CSS programs and initiatives ensuring program quality and productivity standards are met.
- Support the CSS Manager with biweekly/monthly training sessions for the team facilitating skillbuilding and program knowledge.
- Ensure the seamless implementation of communitybased direct services including case management advocacy linkage and crisis in resource intervention.
- Complete other duties at the discretion of management and CCW Leadership
Operational Support:
- Assist with office inventory management and nonclientrelated office purchases.
- Conduct office inventory checks and provide recommendations for office supplies or resources as needed.
- Support the management of the Apricot case management system ensuring data integrity and reporting accuracy.
- Support formalized organizationalwide care coordination efforts
Community Engagement and Representation:
- Represent BUILD at community meetings and events to broaden community awareness and support.
- Collaborate with other BUILD programs and external providers to ensure comprehensive wraparound services for clients.
- Help create document and maintain relationships with partner organizations.
Program Documentation and Reporting:
- Document and report on program activities and outcomes ensuring progress toward annual program objectives.
- Attend weekly supervision with the Manager of Community Support Services to review progress receive guidance and address any challenges.
Additional Responsibilities:
- Participate in agencywide fundraising and community events as needed.
- Stay current with industry trends and best practices by attending relevant coursework seminars and workshops.
- Complete ESVF applications and attend weekly office hours if needed.
- Maintain an understanding of relevant policies and procedures to ensure compliance with all program requirements.
- Bachelors Degree or Equivalent Minimum of 3 years working with innercity youth or in a related human service traumainformed or social service setting.
- Strong organizational and communication skills with proficiency in Microsoft Office and technology integration into program operations.
- Ability to build and maintain respectful relationships with participants and staff from diverse cultural and ethnic backgrounds.
- Must be willing to provide communitybased services and work a flexible schedule including evenings and weekends.
- Drivers License: A valid drivers license automobile and current insurance are required.
- Proficiency in English and Spanish is preferred.
Benefits:
- 401(k) plan 2 match
- Medical Dental and Vision
- Life Insurance
- Paid Vacation
- Wellness Days
- Flexible Spending Accounts
BUILD Inc. does not discriminate on the basis of race color religion sex citizenship ethnic or national origin age disability medical status military status veteran status marital status sexual orientation gender identity or expression genetic information ancestry or any legally protected status. This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits and training.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather BUILD Inc. considers conviction information on a casebycase basis and assesses the nature of the offense the circumstances surrounding it the proximity in time of the conviction and its relevance to the position.
American with Disabilities Act (ADA) Statement: External and internal applicants as well as position incumbents who become disabled must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a casebycase basis.
This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Required Experience:
IC
Employment Type
Full-Time
