Front Desk Agent
Front Desk Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Manage all aspects of reservations.
- Perform all tasks associated with the reservation process; checkin checkout room assignments handling keys etc.
- Manage in person online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Provide information about our hotel available rooms rates and amenities
- Liaise with our housekeeping staff to ensure all rooms are clean tidy and fullyfurnished to accommodate guests needs
- Upsell additional services and enhancements when appropriate
- Maintain updated records of bookings and payments
- Other duties and tasks may be assigned to you on a day to day basis.
- Prior experience as a Hotel Front Desk Agent Receptionist or similar role is preferred. We provide extensive training and support.
- Experience with hotel reservations software
- Customer service experience
- Excellent communication and organizational skills
Required Experience:
Unclear Seniority
Employment Type
Full-Time
