Customer Service Representative REMOTE
Customer Service Representative REMOTE
Posted on :
11-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Schermerhorn employs experienced courteous staff members to offer residents and clients a friendly and professional experience in all areas of service provided. The Schermerhorn Standard is achieved by first considering the needs of businesses and residents as well as a positive contribution to the landscape of a growing area. Quality and value are combined features that have become a trademark of the commercial and residential real estate built by Schermerhorn within United State of America.
The Customer Service Representatives job necessitates prioritizing all activities related to supporting our customers order processing and fulfillment. The primary responsibility is the processing of customer orders and resolving issues throughout all stages of booking planning and delivery.
Duties and Responsibilities
- Interacts with proper internal departments to gather the necessary information to resolve issues
- Answer and process incoming calls emails and correspondence in a professional and timely manner.
- Address customer needs and requests with a positive and cando attitude.
- Develops knowledge of product line price delivery time and similar data as required
- Enters orders into LOS with a focus on accuracy and compliance with internal procedures and requirements.
- Works independently in a multidepartment office environment
- Advise sales representatives & brokers of customer order fulfillment issues and recommended resolution.
Requirements
- Strong attention to detail and excellent multitasking abilities
- Prefer proficiency in Microsoft Access & EDI.
- Very strong communication skills with the ability to respond calmly and professionally to customers and vendors.
- Good problemsolving abilities and uses critical thinking skills to analyze and resolve problems in an efficient and productive manner.
- Dependable team player and works well under pressure.
- Proficient in Microsoft Word Excel Outlook 10 Key entries.
Education and Qualifications:
- 1 to 2 years of experience in customer service sales or related field
Education:
- High School graduate Associate Degree
- Combination of experience and education will be considered
Physical Demands and work environment:
- Sitting at a computer
- Use of frequent fingers
- Clear vision
Job Description Disclaimer:
The above job description is meant to describe the general responsibilities associated with the position. It is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Employees will be required to follow any other jobrelated instructions and to perform other jobrelated duties requested.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
