Case Management Specialist - Reentry Recovery - Juneau - Open Until Filled

POSITION DESCRIPTION
Case Management Specialist

INFORMATION

Type of Position: NonExempt
Location of Work: Juneau AK
Salary Grade(s): 8/9
Hours of Work: MF 8:00 am 4:30 pm
Employment Category: Regular FullTime

PURPOSE
The Case Management Specialist will provide case management services coaching mentorship and guidance for Reentry & Recovery Program clients. The incumbent will use a wraparound service approach to provide professionallevel casework services.

REPORTING RELATIONSHIPS
Reports To: Department Manager
Supervises: Up to two FTE
Liaison To: Office of Probation and Parole

ESSENTIAL FUNCTIONS
Primary contact in addressing the needs of Reentry & Recovery Program participants
Work with participants to identify strengths and develop Individual Self Sufficiency Plans
Work with Housing Program Coordinator to plan develop and implement group meetings and meals
Provide confidential case management services including initiating referrals and followup communication with other service providers transport resident to appointments in company vehicle and attend appointments with resident as necessary in an advocate capacity etc.
Responsible for reading understanding and explaining policies related to resident services
Assist the development of a culture of recovery reentry and peer support by supporting healthy peer relationships
Work with participants to develop Individual Recovery Action Plans (IRAP) for reentry/recovery
Ensure the needs of participants are met through collaboration with Housing Program Coordinator and Resident Manager
Assist with access to community resources for participants including public transit Job Service Alaska Learning Network local 12step meetings and or other recovery support meetings mental health services and other community resources
Engage appropriately with returning citizens to support them in identifying strengths existing supports and community resources
Work with each participant on their financial wellness and create a financial plan. Work with Housing Program Coordinator to ensure that payments are being made and unavoidable hardships are addressed in financial plan
Interview reentrants and make recommendations as to appropriateness of applicant as a resident of Reentry & Recovery programs. Interviews may occur in correctional facilities
Maintain a waiting list for future participants and conduct regular inreach to Lemon Creek Correctional Center for information and recruitment purposes
Explain program options and services available to the resident and the requirements of each program
Ensure participants right to privacy and ensure appropriate confidentiality at all times
Assist clients in completing necessary paperwork followup and assist client in acquiring necessary documents via a release of information
Responsible for daily casenoting all contact with participants and service providers using a designated database
Work with participants in setting goals/objectives for successful reentry and obtaining permanent housing
Process internal paperwork for the resident in a timely manner to ensure program goals are met
Work with employers to ensure participants are meeting their employment responsibilities
Work closely with the Probation Office and participants to support compliance with terms of probation/parole
Conduct interviews to determine needs
Other duties as assigned

DECISION MAKING AUTHORITY
Spending Authority: N/A
Other Authority: N/A

NECESSARY SKILLS AND KNOWLEDGE
Extensive knowledge of local State and Federal service agencies and resources
Ability to read and interpret procedures to make conclusions and decisions
Mastery of basic office procedures and practices
Excellent computer skills including all MS office Suite programs
Knowledge of interviewing techniques/Motivational Interviewing
Excellent writing skills
Ability to evaluate and recommend changes in a participants reentry plan
Excellent case management skills
Excellent customer service skills
Excellent interpersonal communication skills
Excellent prioritization and time management
Ability to practice tact courtesy and discretion
Experience working with Native American/Alaska Native clientele; sensitive to the cultural diversity and needs of this population
Knowledge and current on approaches to recovery and reentry into the community for persons who have been incarcerated

MINIMUM QUALIFICATIONS (education experience skills)
Associate Degree
2 years experience working in the reentry/recovery field or a closely related position
Valid drivers license
Must be able to work with individuals of various cultures customs and backgrounds

PREFERRED QUALIFICATIONS (education experience skills)
BA degree in Social Services or related field
LBSW Licensed by the State of Alaska
Accredited Case Manager
CPR/ First Aid/ NARCAN trained or willingness to be certified soon after date of hire

UNUSUAL PHYSICAL REQUIREMENTS OR RESTRICTIONS
The majority of work is performed in a professional office setting and is generally sedentary requiring routine walking standing bending and carrying of items weighing less than 40 lbs. Travel on small aircraft or ferry may be required.

CONDITIONS OF HIRE:
All employment at Tlingit & Haida is at will. This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason. Unless specified in writing no term of employment is expressed or implied for this position.
Tlingit & Haida is a no tolerance workplace. All regular employees may be required to pass a preemployment and subsequent random drug and alcohol screening to be eligible for and maintain employment.
Tlingit & Haida requires a criminal background check be conducted on all employees. All employment offers are conditional until federal criminal background check results verify your eligibility to work for Tlingit & Haida.