Partner Development Specialist - BrotherBelkin
Partner Development Specialist - BrotherBelkin
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Working under direct supervision of the Product Line Manager or Manager Senior Product with a dotted line to the Product Manager for daily assignments the Partner Development Specialist (PDS) selects from a variety of established procedures to accomplish assigned duties and responsibilities. The PDS acts as the subject matter expert resource for Account Managers on presales questions related to the partner and/or product line and provides guidance and/or suggestions to the Account Managers on partner resources pricing programs crosssell and upsell opportunities advanced services assessment opportunities and any other presales inquiries for that partners portfolio. Job responsibilities include delivering training battlecards and playbooks to our sales force on related topic(s). The PDS drives partner program initiatives as determined by the Product Manager while considering the needs of the partner. As the subject matter expert the PDS provides feedback to both the partner and Product Management group on the programs and resources. At times the PDS participates in conference calls with external customers and their assigned AMs to provide basic information on the partners solution(s) and programs. Additionally the PDS is responsible for remaining abreast of partner programs technology solutions and market trends within the supported product line/ partner portfolio.
Responsibilities
- Utilizes Partner tools and teaches Account Managers on how to use said tools; includes things such as service plan look ups companion parts technical spec look ups
- Explains technical specifications in laymens terms to internal and external customers
- Reviews quotes to identify potentially better options such as different more impactful solutions through assessment of other sku availability that may better meet the needs of the customer
- Identifies upsell/cross sell opportunities when working with Account Managers customer quotes
- Assists in the development of sales tools as well as to identify gaps in existing tools and resources in an effort to make it easier for sales to quote solutions to their customers
- Coordinates partner resources for the Account Manager both internally and externally
- Works with Purchasing group to continually improve Sales process around speed to price
- Coaches Account Managers on how to apply for partner pricing programs
- Identifies opportunities through open quotes/pipeline management that are eligible for Special Pricing
- Delivers both formal and informal trainings to Sales/TSG on partner solutions
- Develops and delivers trainings and row meetings for Account Managers
- Reports on and tracks incentives pricing programs etc.
- Utilizes Workfront to request marketing materials including flyers
- Updates to company intranet and social media platforms
- Enters SPIFs into Optymyze
- Manages pricing programs working with the partner to obtain information including vendor rebates and ensures program loaded into E1 and Callback
- Assists Product Manager with any program when aligning to revenue generating activity
- Knowledge of partner contacts based on area of responsibility
- Assists and fosters of relationships between sales and partner
- Identifies gaps in partners toolkit and works with partner to create additional/improved resources
- Provides consistent feedback to partner on programs
- Utilizes knowledge of partner solutions to answer basic questions for internal and external customers via phone or Webex type solution
- Utilizes vendor tools/portals
- Takes trainings available through partner portal
- Takes quarterly training and familiarizes oneself with terms and conditions of partner programs
Min
Max
Qualifications
Advanced Microsoft Office skills to include creating presentations creating documents in Word to included advanced formatting creating spreadsheets to include the use of macros.
Aptitude for technology with ability to learn and use Connection programs including E1 Business Objects Callback etc.
Attention to detail in composing keying and proofing professional business materials
Negotiation skills with ability to secure best purchasing agreement for customers and company
Adept at proactively finding business opportunities within existing customer base
Understanding inside sales strategies and upselling for upgrades and other add on products
Working knowledge of marketing products and/or Partner program development with ability to work towards goals
Business acumen with ability to understand the Partners strategic vision
Adaptable with ability to switch tasks based on shifting priorities
Interpersonal skills with ability to work well with all levels of the organization
Excellent verbal communication skills with ability to present professional demonstrations
Intuitive with ability to perceive others feelings and motives quickly from subtle signals
Articulate with ability to express oneself clearly and professionally in written and oral communication
Organized with ability to document activities anticipate problems plan schedules and monitor performance according to priorities and deadlines
Quick study with ability to master a situation or learn new things with minimum direction or training
Required Experience:
Unclear Seniority
Employment Type
Full-Time
