Central Ohio Primary Care Physicians is seeking a full time Office Manager for our Care Forward Center office in Columbus OH! This person will be responsible for directing supervising and coordinating the overall operation of the office. This will be a fulltime position working first shift hours Monday Friday.
Duties/Responsibilities:
- Maintain an orderly efficient and wellrun office. Continually assess office operations and recommend changes in office workflow policies/procedures programs products and services.
- Developing and implementing workflows for office
- Providing patient care including rooming measuring and recording vitals and other clinical activities per licensure.
- Responsible for staff recruitment new hire onboarding and training.
- Provide coaching support to all staff and serve as a role model in support of office and corporate initiatives.
- Manage daily schedule of work assignments for staff and operations. Provide coverage other employees work responsibilities to ensure work is completed as needed.
- Facilitate employee performance evaluations and responsible for performance management of team.
- Complete biweekly payroll entries and ensure personnel information is sent to Corporate Human Resource Department. Provide oversight of appropriate time use and monitor the need and frequency of overtime and float positions.
- Serve as liaison and primary pointofcontact by answering inquiries providing information and addressing concerns. Communicate regularly with Physicians on office management items and CBO updates.
- Drive practice alignment with COPC corporate strategy and initiatives intended to improve operational success including but not limited to quality and financial success.
- Collaborate with other care team members to address gaps in care (chart prep). Promote and facilitate improved clinical outcomes and patient satisfaction as well as efficient use of resources.
- Setup EKG machines administer injections (including testosterone) and perform routine specimen collection and tests.
- Support and comply with all COPC corporate policies and procedures. Implement and communicate changes to company policies and procedures.
- Coordinate with Revenue Cycle for management of accounts receivable collections and billing issues. Oversee daily balancing deposits and timely invoice payment.
- Participate in professional development activities to keep current with trends and practices in health care. Attend regularly scheduled Central Business Office meetings for updated corporate operations.
- Maintain strictest confidentiality and ensures compliance with HIPAA OSHA CLIA and all labor laws.
- Perform other duties as assigned.
Requirements:
Education Licensures & Certifications
- Required: High School Diploma or GED Equivalent. Associates or Bachelors degree preferred.
- Required: Current Ohio Licensed Practical Nurse (LPN) Licensure
- Required: 2 or more years of supervisory experience or 3 years working as an LPN
Knowledge Skills & Abilities
- Knowledge of principles and practices of health care planning and management sufficient to manage direct and coordinate the operation of a health care organization.
- High level of computer literacy; prior experience with Electronic Medical Records system (Epic preferred).
- Knowledge of medical terminology.
- Knowledge of ICD10 and CPT coding.
- Skill in establishing and maintaining effective working relationships with employees policymaking bodies third party payers patients and the public.
- Skill in exercising a high degree of initiative judgment discretion and decision making to achieve organizational objectives policies and procedures.
- Skill in analyzing situations accurately and taking effective action.
- Skill in organizing work making assignments and achieving goals and objectives.
- Ability to assume responsibility and exercise authority over assigned work functions.
- Ability to establish and maintain quality control standards.
- Ability to organize and integrate organizational priorities and deadlines.
- Ability to manage a team in a fastpaced environment.
- Knowledge of patient care and examination procedures
- Knowledge of examination diagnostic and treatment room procedures
- Knowledge of using medical equipment and instruments to administer patient care
- Knowledge of common safety hazards and precautions to establish a safe work environment
- Skill in assisting in a variety of treatments and medications as directed
- Skill in taking vital signs
Required Experience:
IC