Mortgage Operations Specialist
Mortgage Operations Specialist
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Job Description
About Haventree Bank
Headquartered in Toronto Ontario Haventree Bank (Haventree) is a mission driven alternative mortgage lender. The name Haventree is representative of the banks mission to help its customers find a place of refuge and to lay down new roots for the future. Haventree exists to be a catalyst of financial security and upward mobility for Canadians who are underserved by the traditional financial system.
Position Summary:
Reporting to the Manager Mortgage Operations the Mortgage Operations Specialist is responsible for supporting originations by providing customer service for the appraisal and income review function.
Major Duties & Responsibilities:
- Communicates effectively both verbally and written to internal and external stakeholders (including appraisers employers) to ensure timely accurate results.
- Keeps accurate reports to help minimize and identify fraud.
- Maintains and utilizes reports to track and manage deals in pipeline be responsible for meeting document review timelines (SLAs.
- Manages and maintains condition management.
- Updates the CRR/AML Score Card on a regular timely basis.
- Adheres to all Bank business area and AML/ATF policies and procedures.
- Reviews and approves residential appraisals according to HTBs risk appetite and policies.
- Coordinates with Appraisers solidify when documents are incomplete or additional information is required.
- Ensures that Quality Assurance requirements Compliance and Risk review queries are dealt with in a timely and accurate manner.
- Conducts income document analysis and calculations to ensure the applicants income can be confirmed including submitting income to Equifax for review.
- Maintains operational excellence using all available resources escalating when necessary to maximize efficiencies and provide quick turnaround times.
Qualifications & Experience:
Degrees Diplomas & Certifications:
A college diploma or equivalent is required.
Years and Range of Experience Required to Perform the Job:
- The position requires at least 2 years experience in a Mortgage Administration Operations or a similar financial services role.
- Values learning and are looking to expand your knowledge and skills.
- Strong professional communication skills both written and verbal (over the phone.
- Organized detail oriented and able to manage your time appropriately.
- Strong analytical thinker with excellent problemsolving skills.
- Comfortable adapting to a fast paced changing working environment.
- Enjoys working in a tightknight team and value open communication and respect.
While we thank everyone for their interest in Haventree Bank please note that only candidates selected for an interview will be contacted. Haventree Bank is committed to providing accommodation when needed. If you require an accommodation we will work with you to meet your needs.
- As a job candidate our recruitment process includes collecting personal information. Please click the link here to review our Privacy Policy.Privacy Statement Haventree Bank
- Stay in touch with us if this position is not the right one for you please click on this link for other roles atCareers Haventree Bankor follow us on LinkedIn atwww.linkedin/company/haventreebank/.
- Haventree Bank embraces equal opportunity diversity and inclusion. Please let us know if you require any accommodations during the recruitment and selection process.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
