Greenway Kia at the Avenues - Service Advisor
Greenway Kia at the Avenues - Service Advisor
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1 Vacancy
Job Description
Job Details
Greenway Kia at the Avenues is looking for experienced and motivated automotive Service Advisors to join our team!
The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined selfstarter who maintains a consistent level of outstanding customer satisfaction are musthave qualities for the Service Advisor position.
If this sounds like the perfect opportunity for you then we encourage you toapply now!
Responsibilities:
- Greets and consults with customers to interpret their needs and arrange for appropriate service
- Serves as the primary point of contact for all automotive service and repair matters
- Consult with mechanics about necessary repairs and possible alternatives to expensive work
- Sells additional needed services
- Sets and manages the expectations for service delivery for both the customers and mechanics
- Continuously updates customers on repair needs and completion times
- Verify that the final invoice reconciles with the work performed on the repair order
- Performs other duties as assigned
Qualifications:
- One year of dealership Service Advisor experience preferred
- Proven track record of achieving exceptional Customer Satisfaction
- Must have a valid drivers license and be in good standing
- Must exhibit personal and professional integrity
- Must have a desire for a long term career with a growing organization
- Reynolds and Reynolds experience; highly preferred
Benefits:
- Competitive Pay
- Employee Purchase and Service Discounts
- Paid Vacation
- Full benefits options including Medical Dental Vision Life Disability and Accident Insurance
- 401(k) Retirement Savings Plan
- State of the Art Facility with a Professional Working Environment
Required Experience:
Unclear Seniority
Employment Type
Unclear
