Operations Associate Sales Development

Who We Are

Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.

About The Team

Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users whether they are an Independent Business Startup SMB or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today Stripe handles over a million support cases per year and processes millions of internal transactions. Were going to achieve excellence by thinking of support in a novel solutionoriented way and viewing operations as an integral enabler of all of Stripes growth.

Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of growing the GDP of the Internet. Stripes leverage understanding of our products the financial industry and money movement and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves.

What Youll Do

As a Sales Development Associate (SDA) at our Stripe Delivery Centers you will drive Stripes future growth engine by working with our Sales Development Representatives and the Account Executive team to identify high quality leads and collaboratively build Stripes sales pipeline. You will conduct highly targeted research to identify high quality leads and manage early activities in the sales funnel. You will lead research efforts to identify decision makers curate lead lists craft outreach messages and confirm supportability with Stripes policies. If youre hungry smart persistent and a great teammate we want to hear from you!

Responsibilities:

• Research high potential companies and identify key decision makers and contacts for sales outreach
• Execute Outbound Sales plays created by Marketing
• Curate and improve lead lists. Research specific criteria for each contact (name title phone number personalized email address potential interest areas potential pain points)
• Effectively work through lead list meeting/exceeding SLAs consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Set up sales campaigns and leads within SalesForce to facilitate tracking and efficient outreach Craft suggested personalized outreach message including outreach emails cold call speaking points and introductory meeting talking points
• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging

Who You Are

Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.

Minimum Requirements

• 2 3 year of experience in the sales operations/research function
• You have some experience with sales tools (e.g. Zoominfo Linkedin Sales Navigator Salesforce Salesloft etc.
• You have a user first mindset and are energized by the challenge of solving difficult problems
• You have excellent communication skills both written and verbally
• You excel in analytical thinking open ended research and problem solving
• You enjoy learning about technical products and processes you are an organized selfstarter with passion for finding solutions
• You have a processoriented mindset and ability to get things done
• You enjoy working in an inoffice environment with strong cross team collaboration and support
• You are able to prioritize and enjoy working in a quickmoving environment
• You are humble and have a proven track record for working well across teams and with external partners

Required Experience:

IC