Service Technician
Service Technician
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1 Vacancy
Job Description
Service Technician
Summary
The primary function of the service technician is to diagnose and complete repairs on heavy and medium duty trucks. Individual will perform a variety of tasks on heavyduty trucks large construction vehicles buses and tractor trailers. Those tasks include Inspection diagnosis maintenance installation and repair of components engines systems related to the heavy duty and medium duty vehicles.
Job Responsibilities
- Perform recommended routine maintenance procedures.
- Perform diagnostic tests for issues failures and performance
- Determine a course of action for damaged parts and systems.
- Routinely use computerized equipment and specialized tooling.
- Completes assigned repairs and tasks in a timely and safe manner.
- Accurately records time cause and correction on Repair Orders.
- Test components that may require to drive trucks before and after repairs.
- Participate and completes technical training and professional development.
- Other duties as assigned
Business Skills
Individual has demonstrated a strong set of business skills listed below
Continuous Learning Taking initiative to regularly learn new concepts technologies and/or methods
Decision Making Analyzing all aspects of a situation to make consistently sound and timely decisions
Resiliency Quickly recovering from adversity
Teamwork Cooperating with others to meet objectives
Customer Focus Anticipating meeting and/or exceeding customer needs wants and expectations
Self Starting Demonstrating initiative and willingness to begin working
Time and Priority Management Prioritizing and completing tasks in order to deliver desired outcomes within allotted timeframes
Qualifications and Other Requirements
Computer Skills
To perform this job successfully an individual should have knowledge of basic Computer skills and Repair Order Processing Software.
Certificates Licenses Registrations
Position requires a valid drivers license and the ability to operate motor vehicles. All service technicians must maintain a safe driving record.
A current Commercial Drivers License is preferred but not required.
Working hours: Heavyduty diesel technicians may work varying shifts including evenings weekends and potentially oncall or emergency repair shifts as diesel engine maintenance and repairs are often required outside of regular business hours.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility: The heavyduty diesel technician should be capable of moving around the workshop or service area which may involve walking standing bending and potentially working in confined spaces or under vehicles. Ability to climb ladders.Ability requires a person to bend twist squat reach in order to perform tasks on truck components.
Vision: Good eyesight and visual acuity are important for a heavyduty diesel technician to inspect and troubleshoot engine components read technical manuals and perform precision work.
Hearing: The technician should have good hearing to diagnose engine sounds communicate effectively with colleagues and customers and be aware of any audible warnings or signals in the workshop. The noise level in the work environment is usually moderate due to tools and engine noise.
Manual dexterity: A high level of manual dexterity is essential for a heavyduty diesel technician to handle tools components and equipment with precision and perform tasks such as disassembling repairing and reassembling engine parts.
Lifting: This role often involves lifting heavy components or tools. The technician should have the physical strength and ability to safely lift and move heavy objects following proper lifting techniques to prevent injury.
Ability to lift a minimum of 60lbs 150 lbs. unassisted.
Reports to Service Manager
Revised January 312025
Company overview
Work with a strong organization summarized below
Palmer Trucks is a fullservice Kenworth dealership network serving Ohio Indiana Kentucky and Illinois with a comprehensive package of products and services. As a familyowned business with more than a halfcentury history of growth and success Palmer Trucks has grown to a team of more than 600 individuals. With more than two million trucks on U.S. highways and interstates at any given time a paramount need exists to keep the industry moving forward 24 hours a day 7 days a week.
We maintain a commitment to forming authentic and valuable connections through fulfilling the industrys unique timesensitive needs as a trusted partner. We accomplish this by providing products and services of the highest quality and value personalized for you.
Because of this philosophy we develop and nurture longterm valuable relationships with our partners. The Palmer Trucks team has the utmost privilege and gratitude of doing business and these core values are what keep customers returning yearafteryear and are what have kept us On the Road Since 1965.
Benefits
Palmer Trucks is a familyowned company with nearly 60 years of success treating everyone with respect and dignity. Our team is always ready to help you find the best benefits package for you and your family.
Individual Spouse and Family coverage Multiple Products are affordable and provide value for you and your family.
- Health and Wellness Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Supplemental Products like ShortTerm LongTerm Disability
Financial stability and Retirement Preparedness:
- Our 401(k) program includes a company match
- Retirement Planning Assistance
- Financial Guidance and Education
Paid Time Off:
- Fulltime employees enjoy paid holidays and personal time
- Vacation based on the length of service.
Resources when we face major challenges and life events:
- Life Insurance Hospital Stay Critical Illness other products
- Bereavement Services and Employment Assistance Program
- Mental Health Resources readily accessible and without stigma
Paid Training and Tools Assistance to do the job right.
Job Posting Information
This position is with an immediate opening start date and will allow for the proper notice for existing employer. Submit your resume with confidence that all contacts with us are completely confidential.
Palmer Trucks is committed to working with and providing reasonable accommodations to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process please contact:
Palmer Trucks is an Equal Opportunity Employer. All Applicants are considered for employment without a regard to race color national origin religion sex (including pregnancy) age 40 or older) disability veteran status or any other legally protected.
Required Experience:
IC
Employment Type
Full-Time
