SHARE your talent
Were looking for someone who has these abilities and skills:
Required Skills and Abilities:
- Advanced claim handling experience involving high value/complex claim management and litigation management.
- Defined expertise in managing coverage and compliance related issues.
- Multijurisdictional (U.S. experience.
- Demonstrated expertise in designated line(s) of business: Automobile Construction and General Liability.
- Experience managing claims in an unbundled insurance model.
- Experience with NY Labor Law desired.
- Overall knowledge of workers compensation employers liability desired but not required
- Leadership: Demonstrates managerial courage and ability to influence actions of external relationships. Coaches sets expectations evaluates and holds people accountable for delivering.
- Effective communication and negotiation skills: Excellent verbal and written communication and negotiation skills.
- Effective organizational and time management skills.
- Strategic thinking: Exhibit ownership to look for ways to continuously improve internal processes as it relates to improving claim outcomes and managing the performance of external relationships.
- Effective teamwork/collaboration skills in order to effectively collaborative with Regional Practice Leads Claim Legal TPA and clients to produce desired outcomes as well as with other internal and external stakeholders such as brokers actuarial reinsurance and business partners to communicate regarding claim results experience and trends.
FIND your future
AXA XL the P&C and specialty risk division of AXA is known for solving complex risks. For midsized companies multinationals and even some inspirational individuals we dont just provide re/insurance we reinvent it.
How By combining a comprehensive and efficient capital platform datadriven insights leading technology and the best talent in an agile and inclusive workspace empowered to deliver top client service across all our lines of business property casualty professional financial lines and specialty.
With an innovative and flexible approach to risk solutions we partner with those who move the world forward.
Learn more ataxaxl
Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender sexual orientation age ethnicity and origins marital status religion disability or any other protected characteristic.
At AXA XL we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. Thats why we have made a strategic commitment to attract develop advance and retain the most diverse workforce possible and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential.Its about helping one another and our business to move forward and succeed.
- Five Business Resource Groups focused on gender LGBTQ ethnicity and origins disability and inclusion with 20 Chapters around the globe
- Robust support for Flexible Working Arrangements
- Enhanced family friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more ataxaxl/aboutus/inclusionanddiversity. AXA XL is an Equal Opportunity Employer.
Sustainability
At AXA XL Sustainability is integral to our business strategy.In an everchanging world AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future.Our 202326 Sustainability strategy called Roots of resilience focuses on protecting natural ecosystems addressing climate change and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature:How we impact nature affects how nature impacts us. Resilient ecosystems the foundation of a sustainable planet and society are essential to our future. Were committed to protecting and restoring nature from mangrove forests to the bees in our backyard by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change:The effects of a changing climate are far reaching and significant. Unpredictable weather increasing temperatures and rising sea levels cause both social inequalities and environmental disruption. Were building a net zero strategy developing insurance products and services and mobilizing to advance thought leadership and investment in societalled solutions.
- Integrating ESG:All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. Were training our colleagues engaging our external partners and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them known as AXA XLs Hearts in Action programs. These include our Matching Gifts program Volunteering Leave and our annual volunteering day the Global Day of Giving.
For more information please see axaxl/sustainability
The U.S. pay range for this position is $106000 $186500. Actual pay will be determined based upon the individuals skills experience and location. We strive for market alignment and internal equity with our colleagues pay.
At AXA XL we know how important physical mental and financial health are to our employees which is why we are proud to offer benefits such as a competitive retirement savings plan health and wellness programs and many other benefits. Wealsobelieve in fostering our colleagues development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details aboutAXA XLs benefits offerings please visitUS Benefits at a Glance 2025.
AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race color national origin religion sex gender identity and/or expression sexual orientation age disability genetic information veteran status military status or any other category protected by local law.Senior Claims Specialist TPA Liability
Walnut Creek CA /Los Angeles CA I USA
Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration customer service and colleague development. You build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.
DISCOVER your opportunity
What will your essential responsibilities include
- Active management of caseload of highvalue liability claims venue throughout the United States for assigned clients in our US Risk Management Construction Programs and other supported business units.
- Effectively coordinate coverage referrals and compliance related issues with Third Party Administrators (TPAs) Claim Management and our Compliance Department.
- Conduct claim handling and oversight of TPAs in accordance with AXA XL best practices in the major phases of claim handling including coverage investigation evaluation reserving recovery and resolution.
- Provide oversight guidance and direction to TPA claim adjusters on all major phases of claim handling including coverage investigation evaluation/reserving recovery and resolution.
- Collaborate with business partners as appropriate on claim management and strategy to help deliver the most optimal outcome and ensure to the extent possible that we are in alignment on our evaluation of the exposure and strategy to resolve.
- Collaborate and consult with internal claim resources such as regional practice leaders and claim legal to ensure the most optimal outcome and mitigate claim expense.
- Perform Claim Account Management for assigned clients to communicate claim issues and results participate in the TPA audit process and collaborate on technical and service issues relating to the TPA performance and the client.
- Collaborate proactively with internal and external stakeholders regarding claim experience results and trends (e.g. actuarial reinsurance credit risk and underwriting).
- Provide input into the development of key metrics to support Claim Audits and assist in the coordination and retention of external counsel as needed.
You will report to the Claims Manager TPA Liability.