Customer Service
Customer Service
Posted on :
11-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Responsibilities:
- Deliver exceptional after sale service to our customers via various communication channels: email chat and phone call in our service center
- Process returns exchanges and refund requests
- Respond to inquiries about our products services the process of purchasing online and their order status
- Respond to customer feedback and deliver exceptional after sale service
- Replace the receptionist as needed
Qualifications :
- Excellent verbal and written skills both in English and French
- Resourcefulness creativity and curiosity in troubleshooting and resolving customer issues
- Passion accountability and leadership in pursuit of customer service excellence
- Critical thinking skills and a willingness to put yourself in the shoes of the customer (internal and external)
- Team player positive attitude and excellent listening skills
- Enjoys working in a fastpaced environment
- Ability to multitask and handle pressure easily
- Techsavvy knowledge of Zendesk and Magento an asset
- 23 years previous professional experience in office work
Additional Information :
We offer:
- Work/family balance
- Hybrid working mode
- Positive and stimulating environment
- Human and family oriented company culture
- Opportunities for growth within the organization
- Employee discount on all Linen Chest products
- Group insurance program (medical and dental)
- Lucrative referral program $1000
- Free onsite parking
- Accessible by public transportation
Location: Head office Laval
Please note that this is a full time position we do not have any part time positions available
Come and have a career within the large Linen Chest family!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
