Trading System Support Analyst
Trading System Support Analyst
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-04-2025
Job Description
Belvedere Trading is a leading proprietary trading firm proudly headquartered in downtown Chicago. Our traders work hard to provide liquidity to the market through their marketmaking activities and are the masters of a diverse set of commodities interest rates exchangetraded funds (ETF) and equity index options. From the beginning we began iteratively investing in our proprietary technology and committing to building our systems from the ground up. Our trading models and software systems are continually reengineered optimized and maintained to stay on top of the industry. This wouldnt be possible without the dedicated efforts of our technology teams who utilize and perfect our innovative technology solutions.
Our Intel teamfocusesondeliveringhighquality technology solutions to our core and affiliated groups. Wego alloutto understand and support enduser needs leverage data to gauge effectiveness and advance our trading infrastructure bydeveloping cutting edge and missioncritical support for our trading platform and applications.We look for passionate team members that excel and their contribution is critical to our continued success.
We are seeking a Trading System Support Analysts (TSSA) to join our team. We strive to deliver highquality technology solutions and advance our trading infrastructure by developing cuttingedge and missioncritical support for our trading platform and applications.
This position will provide an opportunity to learn Belvederes proprietary technology environment and trading operations in a challenging and fastpaced environment.
The ideal candidate will be a selfstarter who is eager to progress has sound technical knowledge and has exceptional communication skills. You will be required to have strong proficiency in troubleshooting and information gathering skills to help aid peers and developers in resolving complex issues.Our teams provide aroundtheclock support to facilitate fast issue resolution for our traders.
This role will be required to be onsite 5 days a week.
What youll do
- Provide firstrate support for traders by resolving issues promptly answering questions relaying feature requests and providing the best possible trading experience
- Handle a wide variety of immediate trading system issues with a sense of urgency
- Troubleshoot complex trading systemrelated issues enter issues into a ticketing system and build a knowledge base to capture workarounds and to help with future troubleshooting
- Work to reduce recurring issues and improve the stability of the trading system by automating manual tasks monitoring system components and mining data in system logs
- Collect data identify patterns and correlate problems to identify the root cause of issues
- Recommend and implement improvements to existing technical support tools procedures and processes to reduce the time to resolve issues
- Build new tools to identify potential problems before they become realized
- Occasionally perform duties outside of trading hours including weekends and holidays as required for scheduled maintenance or to address unforeseen emergencies on rotation.
What youll need
- Proven technical experience or a demonstrated interest in electronic trading or finance supporting traders in a production environment
- Experience scripting and troubleshooting using PowerShell Python or similar languages
- Solid SQL and relational database experience
- Knowledge of Windows and Linux operating systems
- Understanding networking fundamentals
- Willingness to be on call or to cover other shifts on the occasion
- Excellent critical thinking skills with the ability to understand analyze troubleshoot and creatively solve problems
- The ability to work in a fastpaced dynamic environment with the skills to balance multiple tasks at the same time
- Excellent verbal and written communication skills with the ability to cater your approach to technical and nontechnical audiences at all levels of the organization
- The drive and desire to go above and beyond what is explicitly asked
- Ability to work independently or in a team setting
- Experience with supporting and troubleshooting thirdparty software and proprietary trading systems is a plus
- A Bachelors degree is required
$65000 $85000 a year
Additionally certain positions at Belvedere Trading are eligible for discretionary bonuses. Our employees have access to a variety of benefits which can be found on our websitehere.
Women and underrepresented groups frequently apply to jobs only if they meet 100 of the qualifications.
We encourage you to break that mold and apply. No candidate is perfect; all have a lot to offer.
We welcome your application.
Core Values
The secret to our awardwinning culture is our Core Values:Team Belvedere Me In Team Own It Iterative Innovation and Passionate Discourse.We live and breathe these values every day.
Our Stance
Belvedere is an Equal Opportunity Employer and is committed to providing a nondiscriminatory employment environment for its employees. Discrimination against employees and applicants due to race color religion sex national origin disability age military and veteran status is prohibited. Belvedere encourages initiatives to increase diversity and provide equal opportunity to all applicants and employees. Belvedere is committed to providing a positive environment in which team members are treated with respect dignity and courtesy. Our firm believes in a dynamic culture of inclusion and diversity where people thrive on individual and organizational characteristics values experiences and backgrounds.
Please note that Belvedere Trading does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resumes will become the property of Team Belvedere. No phone calls please.
Any questions regarding the virtual recruiting process please reach out
Work Schedule: Regularand reliable attendancein addition to occasional nights and weekends
Sponsorship:Not available for this position
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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