Programmes and Systems Manager

Reportsto: Apprenticeships Director.

1. JobPurpose

TheApprenticeships Programmes and Systems Manager will be responsible for managingand developing systems and processes for the Senior Leadership Apprenticeshipand other degreelevel programmes. The role focuses on ensuring compliance withESFA and Ofsted requirements developing the systems for the effectiveadministration of the level 7 programmes and acting as the main contact foremployers and learners. The manager will take a lead in the development andimplementation of fully integrated Apprenticeships and LMS system such asAptem.

2. KeyResponsibilities

2.1Compliance and Process Improvement

Reviewand update all systems and processes to meet ESFA and Ofsted compliancerequirements.

Leadthe development and implementation of compliance requirements for level 7programmes.

Takea lead on working with a systems supplier to develop and implement a singleApprenticeships management and LMS system to be ready by end of November 2024for the first cohort of learners starting in January 2025.

2.2Employer and Learner Engagement

Actas the Account Manager for all employers sponsoring employees in NCA Apprenticeshipsprogrammes.

Provideinformation advice and guidance to potential employers and learners.

Engagewith employers to monitor learners progress and completion.

2.3Principal Objectives

Meet mutually agreed monthly targets for theimplementation of the Aptem Apprenticeships MIS and LMS and its continuingdevelopment.

Training other NCA staff to maximise theeffective use of Aptem.

Training and supporting academic tutors andlearners to use the system.

Successfully use the system to meet EFSA andOfsted requirements and submitting monthly funding claims.

2.4Compliance with Funding Rules via a new system

Stayupdated with ESFA funding rules and guidelines.

Ensureall apprenticeship programmes meet the ESFAs eligibility criteria.

Maintainaccurate records and documentation to demonstrate compliance with fundingrequirements.

Submitfunding claims accurately and on time.

2.5Data Management and Reporting

Managethe Individualised Learner Record (ILR) submissions to the ESFA.

Ensuredata accuracy and integrity in all reporting systems.

Monitorand analyse apprenticeship data to ensure compliance and performance targetsare met.

2.6Quality Assurance and Improvement

Implementrobust quality assurance processes to meet ESFA and Ofsted standards.

Conductregular internal audits and selfassessments to identify areas for improvement.

Developand maintain a Quality Improvement Plan (QIP) based on audit findings andfeedback.

Ensure that all tutors assessors areproficient at using Aptem for delivery of teaching learning and assessment materialsand in monitoring learner engagement in the learning processes.

2.8Safeguarding and Prevent Duty

Implementsafeguarding policies and procedures to protect apprentices.

Ensurestaff and apprentices are aware of and adhere to safeguarding guidelines.

Fulfilthe Prevent duty by promoting British values and preventing radicalisation.

2.8Monitoring and Evaluation

Regularlyevaluate the effectiveness of apprenticeship programmes.

Usefeedback from apprentices employers and staff to make improvements.

Monitorkey performance indicators (KPIs) and take action to address any areas ofunderperformance.

2.9Inspection Preparation

Prepare for Ofsted inspections by ensuringall documentation and evidence are uptodate and easily accessible forassessment of compliance with rules and regulations.

Conductmock inspections and provide staff training to ensure readiness.

Addressany actions or recommendations from previous inspections promptly.

2.10Partnership Management

Supportand work with Engagement and Placements Manager to build and maintain strongrelationships with employers training providers and other stakeholders.

Collaboratewith employers to ensure apprenticeship programmes meet their needs andstandards.

Engagewith external quality assurance bodies and awarding organisations.

2.11Collaboration and Teamwork

Workclosely with the Apprenticeships Director Curriculum and QA Lead Engagementand Placements Manager Programmes Administrator and NCA support team.

Collaboratewith the Apprenticeships Systems and Virtual Learning Environment (VLE)partner teaching staff internal assessors and external verifiers.

Requirements

1. PersonSpecification

3.1Qualifications

Firstdegree or equivalent (essential) and or Masters/professional qualification(Desired)

3.2Experience

Knowledgeand experience of managing apprenticeships provision and working with tutorsand assessors.

Experiencein quality assurance processes and maintaining compliance with regulatorystandards.

Experienceof working with an online apprenticeships MIS and ability to work with developersto create a system to meet NCA needs and requirements.

Familiaritywith governmentfunded apprenticeships and engaging with employers.

3.3Skills and Abilities

Strongproject/programme management abilities.

Excellentorganisational skills capable of planning prioritising and managingworkloads effectively.

Exceptionalcommunication and interpersonal skills with the ability to build relationshipsand provide highquality customer service.

Proficientin utilising technology and innovative teaching methods.

Indepthknowledge of ESFA and Ofsted guidelines and experience in preparing forinspections.

Strongproblemsolving skills and the ability to make datadriven decisions.

Proactiveapproach to change management and adapting to new apprenticeship standards.

3.4Personal Attributes

Passionateand motivated committed to the values and mission of the Nishkam CivicAssociation.

Conscientiousand diligent with a high standard of integrity and confidentiality.

Agileand flexible able to respond to changing demands and priorities.

Culturallyaware and sensitive able to engage with a diverse range of stakeholders.

1.5 Additional Information

Fulldriving licence and willingness to travel as required.

Abilityto communicate with target groups in ethnic minority communities is desirablebut not essential.