Software Engineer in Product Support Services IGT1 Lanka - Sitecore
Software Engineer in Product Support Services IGT1 Lanka - Sitecore
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
The Product Support team provides assistance in solving nontrivial technical challenges to its Partners and Customers and is a key contributor in ensuring successful implementations of many projects.
Software Engineers spend most of the time on deep investigation of the reallife usage of the Experience Platform Experience Manager Cloud Content Hub and other products working with the product code troubleshooting complex problems developing patches and code examples.
The work process involves written communication with Certified Developers from around the world while online meetings are used for the most complex projects and critical situations.
In addition to helping Partners and Customers deliver successful solutions the team contributes to the development of its products develops and maintains own modules and applications.
Position of the Software Engineer in the Product Support team provides technical and personal growth opportunities in the wide range of different professional areas for both new and experienced software development specialists.
Position will require participation in 24x7x365 shift coverage rotation including work during late hours and during weekends according to the predefined schedule and in compliance with all local labor regulations.
Qualifications :
Ideal candidates will have the following background:
- Experience working with Microsoft technologies including:
- ASP
- C#
- Visual Studio
- MS SQL Server
- Azure
- Knowledge of HTML XML JavaScript and CSS
- Outstanding problem solving and logical thinking skills
- Understanding of objectoriented programming concepts
- Understanding of clientserver software architecture
- Experience of working with data structures and creating software algorithms
- Great communication skills in English
Experience in the following would be a plus:
- Experience in troubleshooting software performance & scalability issues
- Experience working with technologies such as Azure Web Apps Kubernetes Elastic Kibana Grafana Kafka GraphQL Cloudflare
Additional Information :
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
