Credit Controller- 4 month FTC

You will join a team of Credit Controllers working within the Shared Service in a Hybrid role. The position will support The LIONS brand which is probably most synonymous with Cannes Lions The International Festival of Creativity the definitive meeting place for the global creative communications and advertising community.

Key Responsibilities 

• Conduct outbound collection calls and send emails to customers with overdue payments (minimum 30 per day).

• Collecting to the agreed immediate payment terms.

• Accurately record all customer interactions within Googlesheets and Salesforce

• Reconcile bank accounts daily ensuring all transactions are logged on the Google Sheet.

• Update customer balances and payment statuses accordingly.

• Generate and send card payment links to customers through Adyen and Securetrading

• Mailbox management responding promptly to customer queries regarding invoices and payments via email.

• Escalate problematic accounts to the Awards Team for resolution through the appropriate channels.

This is a 4 month Fixed Term Contract based in London on a hybrid basis

Qualifications :

• Experience in Credit Control

• Strong written and verbal communication skills with the ability to engage professionally with clients and the team

• Excellent attention to detail and advanced GoogleSheet skills

• Proactive attitude with the ability to work independently

Additional Information :

We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say LifeAt.Informa

Our benefits include:

Annual leave: 25 days per year with the option to buy or sell five extra days.
Pension: Up to 5 matched pension with our pension plan defaulting to sustainable options. 
meaning your savings are invested in ways that help rather than hinder our planet.
Parental leave: Enhanced Primary and Coparent parental leave once you have been with the 
company for 1 year
Health fitness & wellbeing: Options to purchase Private Medical Insurance Dental Insurance 
Critical Illness & Health Screening. Get fit for less with discounted membership at 3000 of the 
UKs top gym chains. on fitness and beauty treatments at 2500 locations. Enjoy 
discounts on haircuts spas beauty salons fitness and much more
Charitable giving: Make regular donations to your favourite charity and use an extra day of 
annual leave every year to volunteer to a cause you feel passionate about.
Restaurant discount card: Receive up to 50 off your meal at 6500 top restaurants across 
the UK.
Life assurance: Life assurance up to 4x basic salary subject to eligibility and insurers 
underwriting.
Employee Assistance Programme: Access to a 24hour free and confidential advice line that 
can provide mental health financial and wellbeing support.
Income protection: We provide income protection at 50 of salary subject to eligibility and 
insurers underwriting.
Recommend a friend: Know someone who could come make magic happen with us Introduce 
your friends or family to Ascential and earn yourself a cash reward.
Will writing service: Option to purchase an advanced or standard will as either a single or joint 
will. Paid via 12 Equal instalments via net dedications.
Cycle to work: Select a brand new bike worth up to 2500 and spread the cost over 12 
months.
Season ticket loan: We provide access to an interest free Season Ticket Loan of up to 10000 
taxfree

• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares

Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.

At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job  here.

Remote Work :

No

Employment Type :

Fulltime