Customer Relations Representative
Customer Relations Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Under daily supervision the Client Relations Specialist coordinates a clients waste disposal needs and requests as determined by their service agreement. This role supports the daily disposal needs of smaller volume and routes for the manufacturing and industrial clients and applies basic knowledge of EPA and DOT regulations and waste profiling to complete daily activities. The Specialist follows clearly defined processes and makes limited discretionary decisions and judgement calls as they pertain to client requests and position responsibilities. Also responsible for review and approval of client billing including discrepancy resolution.
Project manage customer projects/initiatives Develop SOWs/SOPs Salesforce task management Retail open order research Retail open order billing review Customer scheduling & OPS coordination Service requests followup Portal management Credit memo issuance Customer escalations Waste discrepancy management Backfilling service orders as needed Profile management/whitelisting PO management Customer reporting Quarterly Business Review decks and delivery Customer onboarding.
Qualifications :
Industry Knowledge Product Knowledge Presentation Skills PowerPoint Experience SOP Creation & Management Lead coordinate & facilitate customer meetings
Additional Information :
Clean Earth offers competitive benefits including health dental vision life and disability insurance plans starting on the first day of employment; paid time off wellness benefits employee discount program tuition assistance and a 401k with company matching.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability veteran status gender identity or genetics. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
If you have a difficulty applying for any job posted on Harsco Clean Earths website because a disability prevents you from using the online system Clean Earth offers the following alternate application procedure: Call toll freeand leave your name phone number city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
