Senior Manager - Enterprise Risk
Senior Manager - Enterprise Risk
Posted on :
11-04-2025
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1 Vacancy
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Job Description
Role Purpose:
The Senior Manager Enterprise Risk is a leadership position in the Global Capability Centre (GCC) and is responsible for providing operational risk management and governance. The position is responsible for the oversight of the Control Environment for the Operations functions that support the business. The position should be able to understand review and contribute to the operations risk framework for global delivery activities.
This role also supports the Group Risk framework providing support to the Group Risk Director.
Key accountabilities:
The Senior Risk Manager would be responsible for driving Risk Management initiatives in the GCC which will be in line with the Group Risk Framework and also supporting the implementation of the Group Risk framework in the GEOs and Functions across the business.
Responsibilities will include:
- Develop a strong Operational Risk Management culture for the Global Capability Centre.
- Coordinate the Mumbai/Global Delivery Centre Risk Committee on a quarterly basis working with the Chair of the Committee.
- Develop risk management practices that are in line with the policies of the organisation and the regulatory framework of the financial industry.
- Undertake periodic Risk Assessments / Risk Assurance of business functions and collect data from Business / Operations and otherriskfunctions and build a consolidated database ofoperationalrisk. Key information will include KeyRiskindicatorsRiskincidents event data Selfassessment results and other OperationalRiskrelated issues.
- Prepare and share theriskprofile of their respective Business / Operations / Support Functions area with ORMD as an input for overallriskprofiling of the centre.
- Facilitate Business / Operations / Support Functions Risk Control SelfAssessment (RCSA) sessions from time to time for identifying assessing and mitigatingoperationalrisks. Also independently verify results of the RCSA process.
- Coordinate with reporting units for designing KRIs gathering data for KRIs timely and accurate reporting of all KRIs.
- Coordinate collection recording and data capture ofriskincidents with root cause analysis (RCA) and regular reporting of these incidents the details and amounts as per the provisions laid down in the IncidentManagement process.
- Provide necessary training to staff in concerned business / support functions area to ensure awareness on ORM and appropriateriskculture.
- Implementation of controls to mitigate processrisksin case ofOperationalErrors / Near Misses/Exceptions
- Strong Stakeholder Engagement to ensure identification of issues quick completion of action plans via scheduled platforms as well as opportunities to deliver back via training/awareness sessions
- TransitionRiskAssessment (process walkthrough) for all migrations to highlight any keysrisksin the new process.
- Participate inManagementReview Meeting (MRM) for the GCCas necessary.
- Support the Group Risk framework by:
- Coordinating papers and processes (including drafting minutes) with the Group Risk Director for the Group Risk Committee Compliance and Risk Committee and other Committees as required
- Supporting SureCloud processes globally including for Mumbai C&R and Group Risk
- Acting as a Group Risk champion and liaising with GEO/functional Risk Managers to support their GEO committees and local implementation of the policy and framework
- Updating policies and procedures for the Group Risk framework as required
- Supporting the Group Risk Appetite reporting and framework and Risk Acceptance oversight
Experience and Skill sets required:
- Overall experience of 1012 years in financial backoffice operations of which at least 45 years in operationsrisk control or audit background. Anyoperationalexcellence six sigma background will be an added advantage.
- Working Knowledge Hands on experience in process and control review process mappingRiskand Control SelfAssessment (RCSA) Business Continuity Planning (BCP) ConcentrationRisk Third Party OpsRiskManagement KPI/KRI/KCI Data Loss Prevention Scenario Analysis and Back Testing Change Control Governance understanding of operationalriskframeworks globallyRiskAppetite and KRI Reporting Loss reporting and analyses etc.
- Should have the capability to understand policies at a corporate level create standards/ guidelines and driven on the ground implementation. Quality assurance of policy standards performance and issuesmanagement and control enhancements including policy/procedure updates.
- Should have experience in transition and BAUriskassessment inshared services/back office operations.
- Have hands on experience in creating reports precise writing summary reports thematic analysis in therisk managementteam specifically and/ or in businessmanagement. Ability to work with Senior Management on reporting and following up agreed actions.
Core skill sets needed:
- Strong analysis skills
- Attention to detail
- Leadership and team working
- Excellent written and verbal communication skills
- Strong Interpersonal skills and ability to build relationships
- Flexibility & adaptability
- Problem solving & proactive approach
Personal attributes:
- Work under pressure prioritise tasks in a compressed timeframe and maintain order and efficiency locally in Mumbai and also supporting Group Risk processes
- Work closely with the onshore / offshore teams
- Manage stakeholders at various levels of leadership. Relationship building should be a key attribute. Ability to work with team members and develop strong working relationships actively lead projects/discussions work through problems and reach decisions that are in the best interest of the Company and customers
Required Experience:
Senior Manager
Employment Type
Full-Time
Key Skills
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