Application Support Engineer - Netsuite
Application Support Engineer - Netsuite
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Salary Not Disclosed
1 Vacancy
Job Description
WHAT YOULL DO:
- Provide expertlevel technical support for NetSuite and Salesforce applications ensuring smooth operation and integration.
- Troubleshoot and resolve issues related to NetSuite Salesforce and their integration with other systems.
- Proactively identify opportunities for process improvements and recommend solutions to optimize support workflows.
- Communicate effectively with users to understand their issues provide solutions and ensure timely resolution.
- Collaborate with crossfunctional teams including help desk and systems engineers to address application and integration challenges.
- Develop maintain and update comprehensive documentation for application support and troubleshooting procedures.
- Provide training to new users and assist in crosstraining team members to ensure continuous coverage and skill development.
WHAT YOULL NEED:
- 2 years of experience supporting NetSuite and Salesforce applications or certifications/training in NetSuite with a solid foundation in general software application support.
- Strong expertise in NetSuite and Salesforce applications including their integration with other business systems.
- Proven experience in providing technical support and troubleshooting for applicationrelated issues.
- Familiarity with REST APIs JavaScript or other relevant technologies is highly desirable.
- Excellent communication skills with the ability to collaborate and interact effectively with stakeholders across all levels of the organization.
- A solid understanding of technology concepts with the ability to bridge the gap between technical teams and business users.
Employment Type
Full-Time
