Canada Software Implementation Consultant - Financial
Canada Software Implementation Consultant - Financial
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 75200 - 80900
Vacancy
1 Vacancy
Posted on :
11-04-2025
Job Description
PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and realtime patient insights. For over 20 years the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception PointClickCare has grown exponentially with over 2200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canadas Most Admired Corporate Cultures PointClickCare leads the way in creating cloudbased healthcare software.
At PointClickCare we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here youll discover a space where your talents can thrive your career can grow and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Position Summary
As part of the Professional Services Practice Delivery team the Software Implementation Consultant Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the LongTerm and PostAcute Care (LTPAC) settings. The Consultant will be diligent customer focused agile transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor and counsel them on our solutions and recommended business practices. The successful candidate will lead an indepth analysis of the customers desired business process operations and practices and provides recommendation for solution configuration and enhanced business practices. The applicant should expect up to 30 on site travel to customer sites and regional meetings.
The Software Implementation Consultant will report to the Practice Manager Professional Services.
Key Responsibilities:
- Principal implementation liaison on the project team translating and documenting customer expectations business processes and goals to ensure implementation success
- Lead a detailed business discovery and develop recommendations to execute a delivery approach that will drive outcomes and value
- Translate technical requirements and execute system configuration setup (more complex than entry)
- Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills
- Act as a trusted advisor to the customer build strong partnerships to develop implementation approaches that consider the impact to a customers business and daily workflows
- Partner with internal stakeholders including project managers and training specialists to create and execute implementation plans that are ontime and with the highest quality to support customer satisfaction
- In collaboration with the project team proactively anticipate identify and communicate issues risks escalations timelines and delays to ensure an exceptional customer experience and successful implementation
- Lead influence advise and support customer change management strategies including the plans for user readiness and acceptance.
- Develop and maintain expertise and knowledge in multiple product offerings including the knowledge of the endtoend solution and product value outcomes
- When needed travel to customer onsite locations to lead and direct meetings and presentations
Required Experience:
- Postsecondary education in accounting or technology preferred
- Foundational understanding of artificial intelligence (AI) and enthusiasm for exploring and experimenting with AI
- Passion for delivering an exceptional customer experience
- Healthcare industry experience preferred
- Excellent communication organizational and collaboration skills
- Consulting experience in software implementation workflow analysis recommendation development and measuring business outcomes
- Multiresource project team experience balancing milestones and objectives efficiently and on time
- Proven ability to take accountability for a project demonstrating initiative and delivering on commitments to ensure customer objectives are met
- The ability to quickly learn new concepts and technologies and convert them into customer solution value
- Selfstarter able to work independently prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights
- Ability to thrive in a high paced complex team environment
- Must be results oriented and demonstrate a cando attitude with adaptability problemsolving and critical thinking skills
$75200 $80900 a year
AtPointClickCare base salary is one of the many components that make up our total rewards package.The Canadian base salary rangefor this position is $75200 $80900 bonus benefits. Our salary ranges are determined byjob and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadianlocations. Within the range individual compensation is determined by jobrelated skills and knowledge relevant experienceincluding professional and lived experience and/or work location. Your recruiter can share more information about ourtotal rewards package during the hiring process.
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
When you apply for a position your information is processed and stored with Lever in accordance with Levers Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information or if you would like to ask to access correct or delete your information please contact PointClickCares human resources team:
PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Required Experience:
Contract
Employment Type
Full-Time
Key Skills
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