CRM Data Lead
CRM Data Lead
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$ 55176 - 99816
1 Vacancy
Job Description
Job Summary
Under general direction of the Director of Data Systems the CRM Data Lead in the Office of Data Management is responsible for data integrations query development and the buildout of various workflows within Slate ensuring seamless operations and enhancing the effectiveness of the student engagement life cycle processes. The ideal candidate will have experience in higher education settings supporting student enrollment retention and institutional effectiveness.
Department Summary
Cal Poly is a nationallyranked public university located in San Luis Obispo California and known for its Learn by Doing philosophy. Cal Polys handson approach small class sizes and close studentfaculty mentorships result in graduates ready from day one to impact their communities California and the world. Cal Polys Strategic Enrollment Management (SEM) division is responsible for the efforts to identify recruit enroll and graduate its student body in accordance with the Universitys mission vision and goals. The division includes the offices of Admissions and Recruitment Institutional Research the Registrar SEM Data Management and Financial Aid.
Key Qualifications
- Manage and maintain the CRM Slate ensuring data integrity accuracy and consistency across platforms used for the student engagement lifecycle.
- Design develop and maintain data integrations between Slate and other institutional and external systems (SIS data warehouse financial aid platforms learning management systems College Board Cal State Apply etc..
- Plan implement and coordinate projects related to system efficiencies interfaces and enhancements. Collaborate with various campus departments to ensure successful project .
- Develop and manage automated workflows within Slate to streamline business processes and enhance user experience while collaborating with partners (ITS admissions enrollment management academic affairs marketing etc).
- Troubleshoot and resolve data discrepancies integration issues and performance bottlenecks within the CRM system.
Education and Experience
- Equivalent to graduation from a fouryear college or university. Three years of technical or administrative experience. A graduate degree in a related field may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a yearforyear basis.
Salary and Benefits
Anticipated Hiring Range: $70000 $86000
Classification Range: $55176 $99816 Per Year
Cal Poly offers a bestinclass benefits program including health dental and vision insurance retirement participation in the Public Employees Retirement System and educational benefits for eligible employees. See our benefits website for additional information.
Cal Poly
Cal Poly is a nationallyranked public university located in San Luis Obispo California and known for its Learn by Doing philosophy. Each year more than 20000 toptier students come to San Luis Obispo to put knowledge into action taking their learning outside the classroom as they prepare for careers in engineering agriculture science business humanities and the built environment. Cal Polys handson philosophy small class sizes and close studentfaculty mentorships result in graduates ready from day one to impact their communities California and the world. For more information visit calpoly.
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race sex color ethnicity or national origin. Consistent with California law and federal civil rights laws Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race sex color ethnicity or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal antidiscrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.
Cal Poly is a diverse community of individuals who represent many perspectives beliefs and identities committed to fostering an inclusive respectful and intellectually vibrant environment. We cultivate a culture of open dialogue mutual respect and belonging to support educational excellence and student success. Through academic programs student organizations and activities faculty initiatives and community partnerships we encourage meaningful engagement with diverse perspectives. As a higher education institution we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development faculty and staff training student mentorship and comprehensive support programs. At Cal Poly excellence is built on merit talent diversity accessibility and equal opportunity for all.
Supplemental Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information.Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.Failure to satisfactorily complete the background check may affect the continued employment of a current CSUemployee who was conditionally offered the position.
The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Positions are posted for a minimum of 14 calendar days.
Employment Type
Full-Time
