ServiceNow Developer - SSE

Position Description:

Analyze design and develop systems based on user specifications.
Provide technical assistance and consultation on complex technical issues.
Work with ServiceNow custom applications HR Lifecycle Events and HR Case Management.
Implement and optimize ServiceNow HRSD Financial Service CEM WSD and LSD solutions.
Configure and integrate ServiceNow Employee Center Pro and Virtual Agent for HRSD.
Lead implementations for Financial Services modules such as Disputes Wires and Workplace Reservations.
Work on Critical Events Management (CEM) and Visitor Management systems.
Conduct integration testing to align with best practices and standards.
Utilize ServiceNow Test Management tools and explore automated testing solutions (e.g. Automate Pro).
Maintain knowledge of industry trends and emerging technologies particularly as they apply to ServiceNow and Huntingtons business objectives.
Identify training needs and mentor junior team members as required.
Lead projects and collaborate with crossfunctional teams to ensure successful delivery.


Required Qualifications:

58 years of relevant experience in ServiceNow development and implementation.
Handson experience with ServiceNow HR Lifecycle Events HR Case Management and Employee Relations.
Expertise in ServiceNow Virtual Agent implementation.
Experience with Legal Services Delivery and Employee Center Pro.
Proven implementation experience for Financial Services solutions including Disputes Wires and Workplace Reservations.
Familiarity with Critical Events Management and Visitor Management.
Strong integration and testing experience following best practice standards.
Knowledge of ServiceNow Test Management (recommended).
Experience with Automated Testing (Automate Pro) (preferred).
Development experience in .NET Java Mainframe and ServiceNow.


Preferred Skills:

Ability to work independently as well as in a teamoriented environment.
Strong problemsolving skills and the ability to troubleshoot complex technical issues.
Excellent communication and documentation skills.
Project leadership experience is a plus.

Skills:

• ServiceNow
• ServiceNow Development

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and wellbeing and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.