Maintenance Technician
Maintenance Technician
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Job Description
Invitation Homes is a fastpaced evolving company offering highquality homes for lease in desirable neighborhoods across America. As the nations premiere home leasing company we own lease and operate approximately 80000 properties ensuring a movein ready living space that provides a clean safe and functional home for our residents.
The market teams include our Leasing and Property Management teams as well as our Rehab Turns & Maintenance professionals. Together our talented teams create excellent resident experiences from the time the resident moves in to the home throughout the duration of their lease and during their transition as they move out. Our teams work hard to create and maintain highquality homes and ensure potential residents are presented with a rental property they cant refuse!
We are seeking candidates with a drive to excel in our thriving organization. We are looking for professionals who are ready to join our workfamily provide excellent service to internal and external customers and embrace our fast and friendly approach. As the singlefamily home rental industry is quickly evolving we are looking for dedicated learners who are passionate to serve our residents and maintain topquality homes. Apply today! Were looking forward to getting to know you!
Job Summary
The Maintenance Technicianposition is responsible for performing highquality costeffective maintenance work withinsingle family rentalhomes owned by the company providing excellent customer service to residents and follow all company operational and safety policies processes and procedures. This is an important residentfacing role at Invitation Homes with daily interaction with the companys customers.This position is assigned a company vehicle and will travel between homesin a geographic region delivering timely and professionalmaintenanceservice to residents.
Essential Job Duties and Responsibilities
Promptly and professionally complete maintenance service requests across multiple trade categories (e.g. electrical plumbing swimming pool carpentry sheetrock exterior structural HVAC (minor) and appliances)
Provide excellent customer service and promote a quality living experience for all residents
Complete ProCare visits throughout residents lease term to perform proactive maintenance and repairs in order to reduce future reactive maintenance service requests
Provide continuing education to residents regarding important maintenance topics such as resident maintenance responsibilities resident bill backs noshow charges etc.
Complete general property condition assessments (GPCA) at all property visits and submit alerts to property management for items that require immediate attention
Review and use Technicianspecific reports/scorecards to identify opportunities for improvement
Perform repairs to vacant properties while they are onthemarket or during the turn process
Properly utilize and care for companysupplied tools materials and vehicles
Perform other duties as assigned
Education and/or Experience
High School diploma or equivalent
Minimum one year of previous experience in property management maintenance other building maintenance or related experience is required
Skills/Specialized Knowledge
Broad knowledge of residential construction and mechanical systems and ability to perform general residential maintenance work
Knowledge and experience making repairs in the following: plumbing electrical carpentry sheetrock exterior structural HVAC (minor) and appliances
Excellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult people
Strong organizational and timemanagement skills; ability to set manage and consistently meet goals and deadlines
Ability to read write and understand English proficiently multilingual a plus
Ability to use mobile devices (i.e. iPad and/or iPhone) and various mobile applications
Professional verbal and written communication skills; ability to effectively communicate with a diverse workforce
Ability to perform basic mathematical functions
Ability to make quick and effective decisions and analyze and resolve problems
Ability to work in a fast paced ever changing environment; must be adaptable and flexible
Ability to maintain confidentiality
Ability to drive an automobile
Licenses or Certifications
Current drivers license and automobile insurance required
Licenses and/or certification as required by state law
The following certifications are preferred but not required:
OSHA 10
EPA Certification Type I and II
HVAC Certification
CPO certification (pool)
Other Requirements
Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
Must maintain professional appearance and comply with prescribed uniform and appearance policy
Must comply with all safety regulations including the use of personal protective equipment (safety googles gloves mask etc. when directed and/or appropriate
Ability to perform limited work on weekends and traditional holidays as needed
Must provide basic hand and power tools
Extensive travel within assigned portfolio required
Physical and Mental Demands
Standing walking and/or sitting for extended periods of time
Frequent climbing reaching and use of fingers
Moderate stooping kneeling crawling pushing pulling lifting talking and hearing
Sustains substantially recurring movement to fingers hands wrists legs and feet
Ability to lift and/or move an excess of 50 pounds or more
Ability to use standard maintenance equipment
Ability to operate assigned equipment and vehicles
Ability to verbally communicate to exchange information
Work Environment
Indoor and outdoor field environment
Exposure to atmospheric conditions
Travel from site to site
Work and/or walk on various types of surfaces
Salary Range
The salary range for this position is: $19.11 $33.13 plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individuals skills experience qualifications location and applicable employment laws.Compensation and Benefits
To attract and retain top talent were pleased to offer competitive compensation and benefits including:
Annual bonus program
Health dental vision and life insurance
Longterm and shortterm disability insurance
Generous paid time off plans include vacation accrual sick time standard holidays and floating holidays
401(k) with company matching contributions
Awesome work environment with casual dress
Team events and gatherings (Pre and PostCovid)
Invitation Homes is an equal opportunity employer committed to fostering a diverse inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other factor protected by applicable federal state or local law. If you have a disability or special need that requires accommodation please contact us at .
To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.
Required Experience:
IC
Employment Type
Full-Time
