Parts Counter Position
Parts Counter Position
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
WE OFFER:
- Medical and Dental Insurance
- We believe in promoting from within
- Paid Vacation
- Bonus Plans
Responsibilities
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line
- Answers phone calls providing price quotes and other information
- Pulls and fills orders from stock
- Maintain accurate stock of fast moving items per Manufacture requirements
- Locates outofstock parts from outside source and submits an emergency order if necessary
- Notifies all necessary parties when special ordered parts have been received
- Pulls orders for delivery as needed making sure all parts are tagged with customer names and job number
- Follows up on backordered parts and replenishes assigned inventory daily
- Verifies willcall and backorder files weekly and returns to vendors or stocks those items not picked up or required
- Assists outside sales representatives with their order
- Makes sure all internal requests for parts are billed on service repair order
- Receives payment from retail customers or obtains credit authorization
- Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice
Qualifications Minimum 3 years parts experience required
- Excellent communication and customer service skills and able to maintain a professional image and demeanor
- Ability to multitask in a fast paced environment
- Strong Computer & Phone Skills
- Experience preferred but will train the right applicant
- Must be detail oriented with basic automotive parts knowledge
- Must pass drug screen
- Acceptable motor vehicle record required
Employment Type
Full-Time
