Spcialiste bilingue en facturation et recouvrementCollecteur 1

Country: Canada (CA)
Location: Dorval Quebec (CAQC)
Location details:Position can sit in Saint Laurent QC or in Burlington ON

At Konecranes we believe that great customer experience is built on the people behind the Konecranes name people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do we do with passion and drive.

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

TITRE DE POSITION : Spcialiste de la facturation et de la collection

RAPPORTE : Gestionnaire Facturation et collection

Konecranes est la recherche dun spcialiste de la facturation et de la collection pour facturer les clients et percevoir les paiements dues. Le spcialiste de la facturation et de la collection est responsable de la facturation au sein de SAP et de tous les aspects de la collection y compris la rsolution des problmes de facturation des clients et la rduction de la dlinquance des comptes clients.

Notre spcialiste de la facturation et de la collection doit faire preuve de professionnalisme et de fiabilit. Il doit tre bien organis et avoir une grande attention aux dtails. Il doit avoir dexcellentes comptences en communication et en ngociation et tre en mesure de travailler en quipe ou de faon indpendante.

RESPONSABILITS :

Examiner les donnes de facturation pour en vrifier lexactitude et assurer la conformit aux exigences des clients

Terminer le processus de facturation au sein de SAP

Envoyer les factures aux clients

Maintenir les coordonnes des clients et les exigences de facturation

Suivi complet des clients pour sassurer de la rception et le paiement des factures

Suivi auprs des clients ayant un solde AR exceptionnel et document dans SAP

Fournir des commentaires la direction au sujet des clients en

Aider rsoudre les diffrends avec les clients en travaillant parfois avec dautres groupes internes

Soumettre des factures aux sites de facturation des clients au besoin

Autres tches administratives au besoin

AUTRES EXIGENCES:

Bilingue: Franais et Anglais

Diplme minimum dtudes collgiales en administration des affaires ou en comptabilit

Attitude positive envers le service la clientle

Fiable et dsireux de travailler les heures ncessaires pour accomplir les tches assignes

Comportement respectant les normes dthiques les plus leves

Renforce le respect et la coopration et gre les conflits de manire constructive

Modles de communication bidirectionnelle efficace

Avide daccroitre ses connaissances.

Capacit de prendre des dcisions opportunes bien informes et efficaces en fonction de linformation fournie.

Esprit dquipe et motiv

POSITION TITLE: Invoicing & Collections Specialist (Bilingual English French)

REPORTS TO: Manager Invoicing & Collections

The Invoicing & Collections Specialist is responsible for invoicing within Siebel & SAP and for all aspects of collections including resolving customer billing problems and reducing accounts receivable delinquency.

As an Invoicing & Collection Specialist you should exhibit professionalism and trustworthiness. You should be well organized and have a high attention to detail. You should have excellent communication and negotiation skills and be able to work in a team or independently.

PRINCIPAL RESPONSIBILITIES:

• Review invoicing data for accuracy and ensure compliance to customer requirements
• Complete the invoicing process within SAP
• Send invoices to end customers
• Maintain customer contact information and billing requirements
• Complete customer followup to ensure the receipt of invoice and payment expectations
• Follow up with customers with an outstanding AR balance and document in SAP
• Provide feedback to management regarding late paying customers
• Assist in resolving customer disputes sometimes working with other internal groups
• Submit invoices to customer third party billing sites as required
• Other administrative tasks as required

OTHER REQUIREMENTS:

• Bilingual in French and English is required
• Minimum college business administration/Accounting diploma
• Positive customer service attitude
• Dependable and willing to work the necessary hours to complete the assigned tasks
• Behaves according and to the highest ethical standards
• Builds respect and cooperation and manages conflicts constructively
• Models effective twoway communication including feedback
• Strives for continuous learning and selfdevelopment
• Ability to make timely well informed and effective decisions based on the information provided.
• Team spirit & Motivated

*KC #monus #cbus #nxt

Konecranes Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission.Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Konecranes is a worldleading group of Lifting Businesses serving a broad range of customers. We are truly a global company with 16900 employees at 600 locations in 50 countries. For over 80 years we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.