Transition Architect
Transition Architect
Posted on :
11-04-2025
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1 Vacancy
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Job Description
Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating endtoend service offerings theres really only one: Zones First Choice for IT.TM
Zones is a Global Solution Provider of endtoend IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on Twitter @Zones and LinkedIn and Facebook.
Position Overview:
The Transition Architect serves as the critical link between the presales/solutioning phase and the delivery of IT solutions for our clients. This role is responsible for ensuring seamless transitions from the sales and solutioning team to the delivery team translating client requirements and expectations into actionable structured delivery plans. The Transition Architect will work closely with the presales solutions and delivery teams ensuring that solutions are both practical and feasible while maintaining client satisfaction.
What youll do as the Transition Architect:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Collaboration between Teams: Work closely with the presales/solutioning team to understand the clients business requirements solution design and technical specifications. Ensure that these elements are aligned with the delivery teams capabilities and processes.
- Transition Planning & : Develop and lead the transition plan from the presales phase to the delivery phase ensuring a smooth handover of all client requirements expectations and solution architecture. Act as the point of contact for both the solutioning and delivery teams.
- Solution Review & Refinement: Analyze proposed solutions to identify potential risks gaps or challenges that may impact the transition. Offer recommendations for refinement to ensure solutions are both deliverable and scalable.
- Risk Management & Mitigation: Identify any potential risks during the transition phase and develop strategies to mitigate those risks. Ensure timely resolution of issues that may arise during the handover or delivery stages.
- Documentation & Knowledge Transfer: Ensure that all necessary documentation (e.g. technical specifications client requirements transition plans etc. is complete and accurate. Facilitate knowledge transfer sessions between presales/solutioning and delivery teams to ensure clarity and understanding of the solution.
- Stakeholder Communication: Serve as a communication bridge between presales solutioning and delivery teams. Provide regular updates to key stakeholders (internal teams and clients) on transition progress timelines and any issues that may arise.
- Continuous Improvement: Contribute to the refinement of the transition process leveraging lessons learned to improve future transitions. Propose best practices and process improvements to enhance the overall transition experience for both clients and internal teams.
- Technical Leadership: Provide expertlevel technical guidance during the transition phase. Help the delivery teams understand the intricacies of the solution including any customizations integrations or specific client requirements.
- Client Engagement: Occasionally interact with clients to clarify requirements present transition plans or resolve issues. Ensure that the clients expectations are properly set and that all deliverables are aligned with the initial proposal.
What you will bring to the team:
Experience:
- At least 5 years of experience in IT solutions delivery with a proven background in managing transitions from presales/solutioning to delivery.
- Strong understanding of IT solution architecture service delivery and project management.
Technical Skills:
- Familiarity with a variety of IT solution areas and a mix of Professional and Managed Services projects with additional exposure to digital workplace cybersecurity infrastructure software development networking and Cloud / Data Center projects helpful.
- Experience with ITIL or other IT service management frameworks is a plus.
Communication:
- Strong written and verbal communication skills with the ability to interact effectively with both technical and nontechnical stakeholders.
- Experience in producing clear and concise documentation for technical and business audiences.
ProblemSolving:
- Ability to identify analyze and resolve complex issues that arise during the transition process.
- Strong analytical and troubleshooting skills.
Project Management:
- Familiar with agile methodologies project management frameworks and tools.
- Ability to manage multiple tasks and priorities in a fastpaced environment.
Certifications:
- ITIL PMP or other relevant certifications are desired.
- Technical and/or Cloud certifications (e.g. AWS Azure Google Cloud) or other technical certifications relevant to the solutions being delivered. Networking Data Center Security are desired.
Core Competencies:
- Excellent interpersonal and leadership skills with the ability to influence without direct authority.
- Strong focus on customer satisfaction and the ability to manage client expectations.
- Ability to manage crossfunctional teams and ensure alignment across various business functions.
- Detailoriented with a strong focus on quality and accuracy in all aspects of work.
- Strong time management skills with the ability to prioritize tasks and manage competing deadlines.
Compensation:
Qualified candidates can expect a salary range of $170000 $220000.
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Zones offers a comprehensive Benefits package
While were committed to providing toptier solutions were just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits including medical dental and vision coverage life insurance disability insurance a 401(k) plan with matching provision and many more. Generally Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
While were committed to providing toptier solutions were just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits including medical dental and vision coverage life insurance disability insurance a 401(k) plan with matching provision and many more. Generally Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
At Zones work is more than a job it is an exciting career on a global team that is client centric has a passion for technology embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran status or on the basis of disability.
Zones participates in EVerify. EVerify is a system that compares information from a team members Form I9 to federal records to confirm their eligibility to work in the United States.
Employment Type
Full-Time
Key Skills
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