Strategic Account Manager
Strategic Account Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities:
- Act as a trusted advisor to customers and successfully establish relationships throughout the customers organizationIdentify expansion and upsell opportunities new use cases and play a key role in renewing customer contracts.
- Remain current with industry trends the competitive landscape and market conditions to proactively identify potential risks and opportunities for our clients.
- Coordinate technical resources needed for upsell opportunities and support issues and own client health reporting.
- Act as an escalation point for renewals strategy critical account issues and ongoing account planning.
- Analyze customer data to identify and propose new ideas and processes to prevent issues and increase retention.
- Attend industry events and conferences to build relationships with existing clients and generate new business leads.
Qualifications:
- BA/BS required.
- 35 years experience in Account Management.
- Experience managing complex accounts and leading the relationship at all levels of the institution from executive to business owners
- A proven track record of quota achievementExcellent communication and presentation skills
- Attention to detail strong organizational skills and a bias for action
- A selfstarter approach to work and the ability to adapt and thrive in rapidly changing circumstances
- Analytical capabilities and the ability to tell a story with data
Required Experience:
Manager
Employment Type
Full-Time
