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You will be updated with latest job alerts via email$ 68640 - 81000
1 Vacancy
POSITION CODE: 7537
DEPARTMENT/ADMINISTRATION: Marketing & Communications
POSITION: Administrative Exempt Fulltime 40 Hours)
Location: Onsite Remote Hybrid
SALARY RANGE: $68640$81000 prorated
HIRING RANGE:Anticipated hiring range is near or at the minimum of the classification
commensurate with candidates education experience skills and training.
INTRODUCTORY PERIOD: Month 6 Months
AVAILABLE:Immediately
BENEFITS OVERVIEW:BROCHURE
POSTING DATE:March 17 2025
APPLICATION DEADLINE:Open Until Filled Apply Immediately.
The Web Content Manager is responsible for developing and maintaining the voice for the universitys online web presence ensuring a consistent seamless accessible and unified user experience across all web properties managed by the Office of Strategic Marketing and Communications. This role involves maintaining the integrity of the site writing editing and proofreading site content conducting user research and creating solutions based on user feedback and analytics.
Reporting to the Director Web Strategy this position will uphold website governance and ensure the site does not get diluted by multiple voices. Additionally the Web Content Manager collaborates with crossfunctional teams and reports directly to the Director of Web Strategy.
This position may require the flexibility to work evening and weekend hours as well as the ability to travel as required.
Duties and Responsibilities:
The duties and responsibilities include but are not limited to the following:
Copies. Edits and proofreads all web content ensuring updates align with site architecture and the universitys voice.
Crafts language for site campaigns personalize website channels and create content for all primary and secondary tier pages.
Ensures compliance with content governance guidelines for the tone style and voice of all web content.
Writes and revises content for web pages including calls to action meta titles descriptions image alt text and user interface text.
Conducts user research and usability testing and uses feedback to inform content strategy and improve the user experience.
Builds and presents analytics reports to inform strategic decisionmaking and optimizes content to meet target KPIs.
Manages SEO elements such as metadata and image alt text and update content to support marketing campaigns.
Participates in the content quality assurance processes and workflows collaborating with campus partners in content development reviews and meetings.
Collaborates with creative and content teams to implement content strategy and maintain content governance guidelines.
Ensures compliance with relevant policies regulations and legal requirements related to web content and accessibility.
Stays abreast of SEO research industry trends emerging technologies and advancements in web content development.
Performs other related duties and special projects as assigned.
Qualifications Guidelines
Any combination equivalent to but not limited to the following:
Experience/Training/Education:
Required
Bachelors degree in English creative writing communications or a related field from an accredited university or relevant work experience.
Three 3 years of experience in UX writing content editing or a similar role within a higher education setting.
Proven experience conducting user research and using analytics tools.
Experience working with a content management system (CMS).
A valid California Class C CA drivers license with a good driving record is required. Note: Outofstate licenses are valid until appointment. A valid California Class C drivers license must be obtained within ten 10 days of appointment (in accordance with CA Vehicle Code 12505c).
Preferred:
Masters degree in English creative writing marketing communications or related fields.
Certification in UX/UI writing.
Proficiency in SEO content management systems and web accessibility.
Experience with content testing personalization and experimentation processes.
Experience working with SEM Rush Site Improve or other SEO tools.
Familiarity with higher education environments and admissions recruiting.
Knowledge and Skills:
Strong writing capabilities including experience with UX writing for websites and digital properties.
Strong understanding of branding and web design principles.
Knowledge of project management platforms like Asana.
Excellent communication and interpersonal skills.
Ability to collaborate effectively with diverse teams.
Ability to work in a fastpaced environment multitask and adhere to deadlines.
Strong organizational skills and attention to detail in managing projects and content.
Proficiency in writing clear concise and engaging content tailored to various university audiences.
Analytical skills to interpret data and inform content decisions.
Strong understanding of user experience principles and content strategy.
Ability to build and maintain relationships with key stakeholders across campus.
Must be able to competently interact with a culturally and ethnically diverse population of students faculty and staff.
Physical Requirements/Working Conditions:
Working Conditions:
Standard office setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort.
Physical Demands:
Incumbents regularly sit for long periods; walk short distances on a regular basis; may travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; climb stairs; peak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift carry and/or move objects weighing up to 20 pounds.
TO APPLY: A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act if selected for the interview process and accommodations are needed please call. If you are unable to complete an application due to a disability contact us at to ask for accommodation or an alternative application process.
HIRING RANGE:Anticipated hiring range is near or at the minimum of the classification commensurate with candidates education experience skills and training. The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. This range considers the wide range of factors that are considered in making compensation decisions including but not limited to experience skills knowledge abilities education licensure and certifications and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position is defined as theHiring Range. Placement within the Hiring Range is determined by internal equity and relevant qualifications.
BACKGROUND CHECK:Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position.
FOR MORE INFORMATION VISIT
For application questions please direct them to Redlands HR
SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN.
MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY.
AN EQUAL OPPORTUNITY EMPLOYER
Required Experience:
Manager
Full-Time